ISsues i website, wp-bakery and lsider rev not updating,

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Home › Forums › Jevelin Theme › ISsues i website, wp-bakery and lsider rev not updating,

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  • dandeedo
    Participant

    Hello,

    Please watch this video.. i am having issues with the theme all of the sudden and see wp-bakery needs updating but cant update, slider rev too. I updated the theme but didnt help.

     

    Shufflehound Support
    Moderator

    Hi @dandeedo,

     

    I hope you are well today and thank you for your question.

     

    I updated the Slider Revolution and WPbakery page builder plugins on your website from the below path as shown in the attached screenshot.

     

    Admin Area -> Appearance -> Install Plugins

     

    The  WP All Import Pro plugin was causing an issue in the admin area so I have deactivated it on your website so please contact the WP All Import Pro plugin support to resolve the issue.

     

    I can see the javascript error on your website front end and this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

     

    Best regards,
    Shufflehound team

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    dandeedo
    Participant

    Hi,

    THanks, but the slider is still not showing

     

    https://supersmoke.com.au/

    If you can let me know why

     

    thanks

    Daniel

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    Shufflehound Support
    Moderator

    As said above, I can see the javascript error on your website front end and this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

    dandeedo
    Participant

    Hi, i Deactivated all my plugins, still the same

    Can you please look into this further

    Shufflehound Support
    Moderator

    I deactivated and reactivated the plugins on your website and it works fine now.

     

    Could you please confirm it?

    dandeedo
    Participant

    Yep its working! thanks! But just one thing, the logo isnt showing.. and i cant figure it out

    Shufflehound Support
    Moderator

    But just one thing, the logo isnt showing.. and i cant figure it out

    I have made it to display on your website.

     

    Please see the reply posted on the below topic to know how I did it.

     

    https://support.shufflehound.com/forums/topic/logo-not-showing-after-update-to-jevelin-4-7-1-5-and-wordpress-5-5/#post-65357

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Viewing 8 posts - 1 through 8 (of 8 total)