[ERROR] Failed to import

Home Forums Jevelin Theme [ERROR] Failed to import

Home Forums Jevelin Theme [ERROR] Failed to import

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  • Author
  • Naezilla5
    Participant

    Hello,

    I have tried to use install the Startup Demo using the Import Demo – One Click Demo Import function but it comes up with an error “[ERROR] Failed to import “One Click Demo Import – log_file_2018-08-14__08-25-17 ” (Media) 1 ” (Media)” every time.

    All the plugins are installed and up to date. I also completely wiped my wordpress in the event that an existing plugin, image or widget was to blame however the error still comes up.

    When I check the import a lot of the functions from the Startup Demo do not show. In particular the top image and button do not show.

    Any ideas on what I can do to fix the error? A little disappointing that its not importing correctly.

    Log file that came up from the error is below:

    ---Downloaded files---
    The import files for: Startup were successfully downloaded!
    Initial max execution time = 300
    Files info:
    Site URL = http://nerdynumbers.com.au
    Data file = /home/nerdynum/public_html/wp-content/uploads/2020/09/demo-content-import-file_2020-09-01__12-18-25.xml
    Widget file = /home/nerdynum/public_html/wp-content/uploads/2020/09/demo-widgets-import-file_2020-09-01__12-18-25.json
    Customizer file = not defined!
    Redux files:
    not defined!
    
    ------
    Custom Framework file loaded.
    
    ---Importing widgets---
    Blog Widgets : 
    
    Search - No Title - Widget already exists
    Shufflehound Recent Posts - No Title - Widget already exists
    Categories - No Title - Widget already exists
    Tag Cloud - No Title - Widget already exists
    
    Footer Widgets : 
    
    Shufflehound Information - No Title - Widget already exists
    Shufflehound Recent Posts - No Title - Widget already exists
    Shufflehound Contacts - No Title - Widget already exists
    
    
    
    ---pt-ocdi/after_import---

     

    Hi @Naezilla5,

     

    I hope you are well today and thank you for your question.

     

    It seems from your shared log that the Startup demo content was successfully downloaded and imported on your website.

     

    When I check the import a lot of the functions from the Startup Demo do not show. In particular the top image and button do not show.

     

    Could you please share your site URL where it’s happening so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

Viewing 2 posts - 1 through 2 (of 2 total)