- This topic has 21 replies, 3 voices, and was last updated 3 years, 9 months ago by
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Hello,
on my site the scroll behavior is not perfect. The first scrolling on each page has a little jump, which is not nice for the user. Can you help me fix that?
Here you can see the problem:
https://www.loom.com/share/ec0ad0ca3a034e6d8a93a67dd428688aHope you can see it š
URL is: https://rootvision.de
Hi @hannes741,
I hope you are well today and thank you for your question.
I could confirm the issue on your website, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Best regards,
Shufflehound teamHello,
thank you for answering and your help. On my old website (same hosting and theme version) this problem does not appear…
Best regards
HannesAre you using the same theme versions on both websites?
Yes, they have the same versions …
Then could you please share both the website URLs so that I can troubleshoot them?
I see the issue on both of your shared websites.
Could you please temporarily deactivate the cache that you are using on your website so that I can troubleshoot it?
Hello,
now I have deactivated the cache plugins on both websites.
Best regards
HannesI still see the issue on both of your shared websites that will be resolved soon.
Okay… Do you provide an update?
Yes, I will notify you hereafter releasing the theme update.
Perfect! Thank you a lot!
Welcome
Hello,
did you fix this problem with the 5.0 version?
Best regards
Hannes
No, it is not fixed in the 5.0 version as this is a major release that contains Framework Upgrade.
The issue will be fixed soon.
Okay š
Thank you for your cooperation.
I have the exact same issue. Just commenting in order to follow the convo. Cheers!
Unfortunately, this problem still occurs after the last update to version 5.0.3.
When will this issue be fixed?
