Can't Install Demo Content

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  • Author
    RESOLVED Posts

  • ahernanh
    Participant

    I get the following error:

     

    An error occurred while fetching file from: https://api.shufflehound.com/jevelin/ocdi_files/portfolio/portfolio_content.xml!
    Reason: 503 – Service Unavailable.

     

     

    jjpayelle
    Participant

    Hi, I have the exact same problem!
    I tried everything I found online…
    I tried deactivating all the plugins, renaming the plugin folder via FTP to create a new one and reactivate them.

    I disabled all my extensions in Safari, etc. etc.

    I cannot figure out why I get this error message…

    I paid for this theme and I also paid for the WPBakery extension and the Yellow Pencil extension as well…

    For now, nothing is working, needless to say, this is highly frustrating!

    Please help!!

    Thank you!

    J-

    Shufflehound Support
    Moderator

    Solution for this topic

    Sorry for the inconvenience caused.

     

    It was a server related issue that we resolved.

     

    Could you please try it now?

    jjpayelle
    Participant

    It worked!

     

    Thank you guys!

     

    Best regards,

    J-

    Shufflehound Support
    Moderator

    You are most welcome here 🙂

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Viewing 5 posts - 1 through 5 (of 5 total)

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