- This topic has 9 replies, 2 voices, and was last updated 8 years ago by
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Hello guys;
I have updated to latest 2.6.3 version also. But since last 2 update, footer disappeared on many pages. On single product page (woocommerce) it shows, but totally weird. There is some counter code, previously not seen, but now code is seen there, and it doesn’t work.
Most importantly it looks quite bad. Is there any solution? I tried to turn off parallax, didn’t help. I am not using child-theme, I use default jevelin theme.
Your help appreciated.
Hi @cihatkk,
Sorry to hear of the problem you are having.
Could you please share me the pages URLs from your site where it is not displaying correctly so that i can troubleshoot it?
Best regards,
Shufflehound teamHello;
Here doesn’t display at all: http://n-direct.gift/
Many more pages, doesn’t display (not only this link)
Here display weird (without widgets etc) http://n-direct.gift/katalog-suvenirov/kuxonnye-emkosti/
(again this product page is also example, there are other pages)
Thanks in advance
I could confirm the issue on your shared site but it is working fine on my test site.
Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Hello, I have shared details 3 days before. I didn’t write here, but I hope you got notification about it. Any update ?
Thanks
Sorry but i didn’t get the shared details so could you please share it again and also send it on [email protected] ?
Please reply to this topic after sharing it so that i will check it ASAP.
Hello again;
Now I have added to below part, where admins can see only.
Thanks
Thank you for sharing the site details but you shared me your site cPanel details but instead i need your site admin login details so that i can login to your site here http://n-direct.gift/wp-login.php
Hello;
When you told troubleshooting, I though it would be on server side some error. Whatever you can find new details below.
Thanks
I logged in to your site and made the footer appear.
Could you please confirm whether it is displaying fine for you now?
