- This topic has 6 replies, 2 voices, and was last updated 6 years ago by
.
I have received a fatal error after updating to the latest version.
<span style=”color: #333333;”>Error Details
=============
An error of type E_ERROR was caused in line 7 of the file /home/inspi122/public_html/wp-content/themes/jevelin/framework-customizations/theme/options/posts/page.php. Error message: Uncaught Error: Call to undefined method RevSlider::getArrSlidersShort() in /home/inspi122/public_html/wp-content/themes/jevelin/framework-customizations/theme/options/posts/page.php:7
Stack trace:
#0 /home/inspi122/public_html/wp-content/plugins/unyson/framework/helpers/general.php(770): require()
#1 /home/inspi122/public_html/wp-content/plugins/unyson/framework/core/components/theme.php(78): fw_get_variables_from_file(‘/home/inspi122/…’, Array, NULL)
#2 /home/inspi122/public_html/wp-content/plugins/unyson/framework/core/components/theme.php(119): _FW_Component_Theme->get_options(‘posts/page’)
#3 /home/inspi122/public_html/wp-content/plugins/unyson/framework/helpers/database.php(157): _FW_Component_Theme->get_post_options(‘page’)
#4 /home/inspi122/public_html/wp-content/plugins/unyson/framework/helpers/class-fw-db-options-model.php(176): FW_Db_Options_Model_Post->get_options(8204, Array)
#5 /home/inspi122/public_html/wp-content/plugins/unyson/framework/helpers/database.php(228): FW_Db_Options_Model->get(82</span>Additionally, the page is showing this upon going to the site:
<b>Fatal error</b>: Uncaught Error: Call to undefined method RevSlider::getArrSlidersShort() in /home/inspi122/public_html/wp-content/themes/jevelin/framework-customizations/theme/options/posts/page.php:7 Stack trace: #0 /home/inspi122/public_html/wp-content/plugins/unyson/framework/helpers/general.php(770): require() #1 /home/inspi122/public_html/wp-content/plugins/unyson/framework/core/components/theme.php(78): fw_get_variables_from_file(‘/home/inspi122/…’, Array, NULL) #2 /home/inspi122/public_html/wp-content/plugins/unyson/framework/core/components/theme.php(119): _FW_Component_Theme->get_options(‘posts/page’) #3 /home/inspi122/public_html/wp-content/plugins/unyson/framework/helpers/database.php(157): _FW_Component_Theme->get_post_options(‘page’) #4 /home/inspi122/public_html/wp-content/plugins/unyson/framework/helpers/class-fw-db-options-model.php(176): FW_Db_Options_Model_Post->get_options(8204, Array) #5 /home/inspi122/public_html/wp-content/plugins/unyson/framework/helpers/database.php(228): FW_Db_Options_Model->get(82 in <b>/home/inspi122/public_html/wp-content/themes/jevelin/framework-customizations/theme/options/posts/page.php</b> on line <b>7</b>
Hi @ray,
Sorry to hear of the problem you are having.
Please try enabling the Revolution Slider plugin bundled with the theme from Appearance -> Install Plugins
Best regards,
Shufflehound teamHi. I’ve reenabled it. You can find an effected page here: https://inspiremarketingservices.com/how-webstores-work/
Please act quickly, as this is debilitating our website:
I am not sure why only that page is displaying the error on your website.
Are you using anything specific on that page?
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Sure thing.
We’re not using anything specific on the page—the errors were popping up on all pages that had a slider via slider revolution.
For instance, inspiremarketingservices.com was good, but inspiremarketingservices.com/how-webstores-work/ was failing.
You’ll need to re-enable the slider after you login, as we’re trying to make forward movement through this.
also, login link:
Thank you for sharing the site credentials but I am getting an error that the password is incorrect so please make sure that it is correct and working fine.
