- This topic has 12 replies, 5 voices, and was last updated 6 years, 6 months ago by
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Hi there,
help, I can’t see any of the theme settings (see screenshot 1).
Theme: Jevelin
Theme Version: 3.0.1
WordPress: 4.9.5
PHP: 7.1.10I installed the latest WordPress Version yesterday, bought the Jevlin and downloaded the theme. I opened WP and made an upload of the jevelin.zip container following the instructions.
Then I activated plugins like Unyson, Slider Revolution, One Click Demo Import, Mail Chimp and WP Instagram Widget.
I got some import errors (see screenshot 2) when uploading demo content”Corporate”; a look at the log file shows:
---Downloaded files--- The import files for: Corporate were successfully downloaded! Initial max execution time = 30 Files info: Site URL = http://whitestonegroup.at Data file = /kunden/540935_3500/webseiten/www.whitestonegroup.at/wordpress/wp-content/uploads/2018/05/demo-content-import-file_2018-05-03__07-55-58.xml Widget file = /kunden/540935_3500/webseiten/www.whitestonegroup.at/wordpress/wp-content/uploads/2018/05/demo-widgets-import-file_2018-05-03__07-55-58.json Customizer file = not defined! Redux files: not defined! ------ New AJAX call! [WARNING] Failed to import product_cat Accessories [WARNING] Failed to import product_visibility exclude-from-catalog [WARNING] Failed to import product_visibility exclude-from-search [WARNING] Failed to import product_type external [WARNING] Failed to import product_visibility featured [WARNING] Failed to import product_tag Flowers [WARNING] Failed to import product_tag Girl [WARNING] Failed to import product_cat Glasses [WARNING] Failed to import product_tag Glasses [WARNING] Failed to import product_type grouped [WARNING] Failed to import product_visibility outofstock [WARNING] Failed to import product_visibility rated-1 [WARNING] Failed to import product_visibility rated-2 [WARNING] Failed to import product_visibility rated-3 [WARNING] Failed to import product_visibility rated-4 [WARNING] Failed to import product_visibility rated-5 [WARNING] Failed to import product_tag Shirts [WARNING] Failed to import product_type simple [WARNING] Failed to import product_cat Trend [WARNING] Failed to import product_type variable ------ New AJAX call! [WARNING] Failed to import product_cat Accessories [WARNING] Failed to import product_visibility exclude-from-catalog [WARNING] Failed to import product_visibility exclude-from-search [WARNING] Failed to import product_type external [WARNING] Failed to import product_visibility featured [WARNING] Failed to import product_tag Flowers [WARNING] Failed to import product_tag Girl [WARNING] Failed to import product_cat Glasses [WARNING] Failed to import product_tag Glasses [WARNING] Failed to import product_type grouped [WARNING] Failed to import product_visibility outofstock [WARNING] Failed to import product_visibility rated-1 [WARNING] Failed to import product_visibility rated-2 [WARNING] Failed to import product_visibility rated-3 [WARNING] Failed to import product_visibility rated-4 [WARNING] Failed to import product_visibility rated-5 [WARNING] Failed to import product_tag Shirts [WARNING] Failed to import product_type simple [WARNING] Failed to import product_cat Trend [WARNING] Failed to import product_type variable ------ Custom Framework file loaded. ---Importing widgets--- Blog Widgets : Suche - No Title - Imported Kategorien - No Title - Imported Shufflehound Portfolio - Latest Projects - Imported Footer Widgets : Shufflehound Information - No Title - Imported Shufflehound Recent Posts - No Title - Imported Shufflehound Portfolio - Latest Projects - Imported WooCommerce Widgets : woocommerce_product_search - No Title - Site does not support widget woocommerce_price_filter - No Title - Site does not support widget woocommerce_product_categories - Product Categories - Site does not support widget woocommerce_top_rated_products - No Title - Site does not support widget ---pt-ocdi/after_import--- Weird thing tough is that the demo content is visible onlineWhere did I go wrong? Best, Martin
Hi @MartinKundt,
Sorry to hear of the problem you are having.
Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?
Best regards,
Shufflehound teamThats sounds fine to me. Please find the site log details in the private box below.
BTW: the MySQL version running is 5.6.19
Let me know if you need anything else.
Best, Martin
I logged in to your site and could import demo content and access theme settings without any issue as displayed in the attached screenshots.
It seems you are facing browser specific issue so please try using different browser.
I just got this theme as well and its mostly great – I noticed a similar issue however that the Footer & Notifications settings are blank, while all other theme settings load fine.
I believe (at least in my case) this is an issue of mixed content (non-SSL) resources being blocked by Chrome. If you turn off that privacy setting or use another browser it will work, but I imagine its also a fairly easy bug to fix in a future release?
@jpim Could you please try using below latest version of theme and see whether it resolves the issue?
If the issue still persists then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?
I’m having the same issue where I can’t access any of the theme settings. It displays as an empty page. I use Chrome, but I’ve also tried in Firefox and Edge.
Hi Scullen,
yes I had this problem too – the solution turned out to be quite simple. The current Unison plugin doesn’t work on older browser versions. Try using a new browser maybe on an other machine to find out.
Good luck,
Martin
@scullen Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?
Solution for this topic
I just ran the latest Unyson update and no longer experience this issue. Could be a Chrome update involved too, not sure.
@jpim Maybe. Glad you resolved the issue.
I’m having the same issue…no them settings. Only shows “{“.
I have tried multiple browsers on multiple machines. Any more ideas?
@peterchurch1 To help us keep support thread separates could you please create your own thread for your question instead of replying on others thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.
