- This topic has 11 replies, 2 voices, and was last updated 4 years, 11 months ago by
.
Hello,
After the update im having a serious problem with the site on mobile.
It does not work scrolling the page when i slide finger on slider on the mobile.
Hi @ervis23,
I hope you are well today and thank you for your question.
To confirm whether this is a theme issue, just temporarily use the Twenty Nineteen theme on your site. If everything works fine then it’s the theme issue.
Best regards,
Shufflehound teamYes it works fine and it is a theme issue. After the theme update with slider revolution to the latest version the problem started… I have build my site with unison builder, that is not updated from months…i dont know if this problem is related with unison framework. Please can you fix these problem soon? Thank you for your support!
I restored a backup of my website on jevelin theme version 4.6.0 and now it works fine. Although i don’t think these is a solution. Hope you solve these issue and give me a feedback. Keep going your work 😉
Im using Construction Template if these can help.
I see multiple sliders on your shared site as shown in the attached screenshots.
Which one are you talking about?
The first one on the pictures above. The sliders are created with slider revolution plugin. As i said the problem appeared after the theme was updated from version 4.6.0 to 4.6.2.
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporarily share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Of course, I have left without update Jevelin Theme and TranslatePress – Multilingual. The second one required a database updater so i didn’t want to take risks. You can can troubleshoot between 16:00 PM today until 7:00 AM in the morning (GMT). Thank you very much.
I logged into your website and updated the theme.
The slider navigation is working fine for me by visiting your website on mobile.
Could you please test it using a different mobile browser?
Solution for this topic
Yes it works fine for me as well. I have translated my site with TranslatePress Plugin. The last update required a database updater to perform. Maybe something happened during these update that corrupted the database. Anyway these wasn’t a problem of theme update. Thank u very much. Have a nice day
You are most welcome here 🙂
