URGENT trouble with page loading in Chrome php fatal error

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Home Forums Jevelin Theme URGENT trouble with page loading in Chrome php fatal error

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  • Author
  • Stacey
    Participant

    Hi there,

    My site is not loading in Chrome desktop.  I get either a 505 error or the attached screenshot error.  It loads incognito window, chrome mobile and safari but not on my chrome desktop.  Saw this fatal php error

    6 PHP Fatal error: Uncaught Error: Call to undefined function wc_get_cart_url() in /nas/content/live/babymaker/wp-content/themes/jevelin/inc/helpers.php:1639\nStack trace:\n#0 /nas/content/live/babymaker/wp<span class=”text_exposed_show”>-content/themes/jevelin/inc/elements/header-builder/header.php(125): jevelin_nav_wrap_cart(NULL, 1)\n#1 /nas/content/live/babymaker/wp-content/themes/jevelin/inc/elements/header-builder.php(44): include(‘/nas/content/li…’)\n#2 /nas/content/live/babymaker/wp-includes/shortcodes.php(343): vcj_header_builder->_html(Array, ”, ‘vcj_header_buil…’)\n#3 [internal function]: do_shortcode_tag(Array)\n#4 /nas/content/live/babymaker/wp-includes/shortcodes.php(218): preg_replace_callback(‘/\\\\[(\\\\[?)(vcj_he…’, ‘do_shortcode_ta…’, ‘[vcj_header_bui…’)\n#5 /nas/content/live/babymaker/wp-content/plugins/js_composer/include/helpers/helpers.php(240): do_shortcode(‘[vcj_header_bui…’)\n#6 /nas/content/live/babymaker/wp-content/themes/jevelin/inc/elements/standard/vc_column.php(204): wpb_js_remove_wpautop(‘[vcj_header_bui…’)\n#7 /nas/content/ in /nas/content/live/babymaker/wp-content/themes/jevelin/inc/helpers.php on line 1639</span>

    can you let me know what this deal is and how to fix it, am concerned my customers are having the same issue.  thanks

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    Hi @Stacey,

     

    Sorry to hear about the problem you are having.

     

    Please make sure that you are using below the latest version of the theme and the latest version of WooCommerce if you are using it.

     


    Please login to access this file

     

    Also, please clear the cache on your website if you are using any.

     

    If the issue still persists then could you please share your site URL where it’s happening so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

Viewing 2 posts - 1 through 2 (of 2 total)