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Good afternoon, I am very disappointed with this technical support. It is simply very bad. It is not normal, that it takes 22 days for an incident for which your subject is surely responsible.
Their answers are scarce and ambiguous, they do not contribute anything.The response time is extremely long, everything here is painful.
I don’t think I’ll ever use your theme again. I ask you please to give me an answer.Thank you.
Thanks, but if I upload the theme you provided then I’ll have the following installed:
– Jevelin 5.3.
– Jevelin 5.2.2
– Child Theme Jevelin (activated)My question is the following: Aren’t versions 5.3 and 5.2.2 going to conflict?
I think that it is also not possible to upload the 5.2.2 theme without WordPress giving an error since when uploading it, it will surely detect that there is already a theme with the same name (Jevelin)
Can’t you make the change? If you need the accesses I can send them to you.
Regards
Hi, thank you for you answer.
Could you tell me how I can install this version of the theme that they have sent me?
Right now I have Jevelin 5.3 with a Child Theme installed (active). I am attaching screenshots of my setup.
Best Regards.
Hi, have you seen my last question? can you help me please.
Best regards
ello, right now there is no error as I am back to PHP version 7.0.
The error appears when we update to version 7.4 of PHP, I attach a screenshot of the error. It is a critical error that prevents the purchase process.
If you need more information or access to WordPress or need to change the version of PHP you can tell me.
Thanks
