Ok thanks. There may have been another issue making the site unstable. We are using cloudflare and it was set to flexible rather than full ‘strict’ and this was causing an issue with the https causing too many redirects. It is possible that this was preventing the demo content installation?
It was actually the same demo (startup clean) that I was trying to install so assuming it is all working ok I am happy to just carry on with the installation you have done.
Thanks for your support
Mike
Hi, Thank you, Login details sent. in private information.
Completed a new installation on a different server. Same issue exactly. Obviously a problem with the theme. After two wasted days and no help I want my money back.