- This topic has 20 replies, 2 voices, and was last updated 5 years, 12 months ago by
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Hello,
I want to ask if I use the “Gillion theme” to create a “Hello” page that you use as a start page in the demo.
Hello,
If possible, can you tell me briefly how to do it?
Thank you
Hi @Kuldas,
I hope you are well today and thank you for your question.
I am not sure which Hello page you are talking about so could you please share me the exact page URL from below demo site so that I can help you?
https://gillion.shufflehound.com/
Best regards,
Shufflehound teamHi,
I’m sorry, i wrongly named it. I thought “Gillion Showcase”.
https://gillion.shufflehound.com/hello/
Regards,
Stepan
That Hello page https://jevelin.shufflehound.com/hello/ is a part of Basic (full) demo content as shown in the attached screenshot.
So just install the Basic demo content and edit the created page however you want but please note this method will replace all your current website content so please create current website content backup before installing it.
Thank you for answer,
I installed the demo content, but unfortunately, no “Gillion Showcase” page created it. The menu is just a link that redirects me to the “404” error.
Please try resaving your site permalink settings.
If the issue persists then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?
Yes, no problem. In a private post I sent a name and password 🙂
Thank you for sharing the site credentials but you didn’t share your site URL so could you please share it?
I´am really sorry. 😀
Not an issue at all.
I logged in to your shared site and tried to install Basic demo content but I am getting error “The execution failed. Please check error.log”.
We are troubleshooting this issue and will update you here ASAP.
To troubleshoot it more could you please share me your site cPanel or FTP details privately?
Hello, of course, there is no problem.
Thank you for sharing the FTP credentials but it is not working for me and I am getting following error response.
Status: Connection established, waiting for welcome message... Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- Response: 220-You are user number 3 of 100 allowed. Response: 220-Local time is now 17:18. Server port: 21. Response: 220-This is a private system - No anonymous login Response: 220-IPv6 connections are also welcome on this server. Response: 220 You will be disconnected after 5 minutes of inactivity. Command: AUTH TLS Error: Connection timed out after 20 seconds of inactivity Error: Could not connect to server
Please make sure shared FTP credentials are working or share me cPanel details if you can.
That’s weird. I tried it now and it works. Can you please try again?
Still it doesn’t work.
Let it be.
Please download following archive and extract in wp-content/plugins/unyson/extensions on your site using FTP then try importing the demo content again.
https://github.com/ThemeFuse/Unyson-Backups-Extension
If you could give me the IP address from which you will access FTP, I can add it to the exceptions (the host has FTP locked, I have to enable the IP address).
I tried uploading and importing a demo according to your advice. The demo is loaded, but unfortunately the “Gillion Showcase” shows error 404 and few pictures are missing. After uploading, this error will appear – [WARNING] Failed to import “”: Invalid post type mc4wp-form
If you could give me the IP address from which you will access FTP, I can add it to the exceptions (the host has FTP locked, I have to enable the IP address).
Here is my ip address 123.201.54.97
I tried uploading and importing a demo according to your advice. The demo is loaded, but unfortunately the “Gillion Showcase” shows error 404 and few pictures are missing. After uploading, this error will appear – [WARNING] Failed to import “”: Invalid post type mc4wp-form
Please make sure you have activated all theme required plugins and try resaving your site permalink settings.
I apologize for the late answer, but I had a lot of work to do.
I’ve added your IP address to your favorites. Try connecting now.
I have tested again but I am still getting the same error. It seems I am getting connected but get disconnected immediately due to inactivity.
Can you provide any other access such as cPanel file manager?
Unfortunately, I have no other approach.
Can you send me a “Gillion Showcase”? Particularly, the demo will be uploaded, but only the “Gillion showcase” is not available.
Or you can tell me what files you need and I can send it to you.
