Demo Content Installation Fails with 403 – Shufflehound Support Center

This topic has 13 replies, 2 voices, and was last updated 7 years, 10 months ago by Shufflehound Support.

Viewing 14 posts - 1 through 14 (of 14 total)

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RESOLVED Posts

Participant

Hello,

at the moment I am trying to install a demo content (Blog). But the installation always fails with
<h3 class=”fw-text-danger”>Request failed. Error code: 403</h3>
at Directory Cleanup.

Could you please help me to fix this issue.

I tried to change access rights on the ftp-server…but no luck with that.

Thanks a lot,

Hannes

Shufflehound Support

Moderator

Hi Hannes,

Sorry to hear of the problem you are having.

Most probably your hosting is blocking requests to http://github-api-cache.unyson.io/, to check if it is so, add the below code in your {jevelin}/functions.php: and let us know what you get in the admin area.

add_action('admin_notices', function(){
    fw_print(wp_remote_get('http://github-api-cache.unyson.io/'));
});

Best regards,
Shufflehound team

hannes_h

Participant

So this is what I get:

array
(
    [headers] => Requests_Utility_CaseInsensitiveDictionary
    (
        [*:data] => array
        (
            [server] => 'nginx'
            [date] => 'Thu, 06 Apr 2017 17:45:09 GMT'
            [content-type] => 'text/html; charset=UTF-8'
            [content-length] => '220'
            [x-powered-by] => 'PHP/5.3.10-1ubuntu3.25'
            [cache-control] => 'private, must-revalidate'
            [pragma] => 'no-cache'
            [expires] => '-1'
            [vary] => 'Accept-Encoding'
            [content-encoding] => 'gzip'
            [x-cache] => 'MISS from hproxy2.world4you.com'
            [x-cache-lookup] => 'MISS from hproxy2.world4you.com:3128'
            [via] => '1.1 hproxy2.world4you.com (squid/3.5.20)'
        )
    )
    [body] => '<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="utf-8">
    <meta http-equiv="X-UA-Compatible" content="IE=edge">
    <meta name="viewport" content="width=device-width, initial-scale=1">
</head>
<body>
<h1 style="text-align: center;">Github API Cache</h1>
</body>
</html>'
    [response] => array
    (
        [code] => 200
        [message] => 'OK'
    )
    [cookies] => array()
    [filename] => null
    [http_response] => WP_HTTP_Requests_Response
    (
        [*:response] => Requests_Response
        (
            [body] => '<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="utf-8">
    <meta http-equiv="X-UA-Compatible" content="IE=edge">
    <meta name="viewport" content="width=device-width, initial-scale=1">
</head>
<body>
<h1 style="text-align: center;">Github API Cache</h1>
</body>
</html>'
            [raw] => 'HTTP/1.1 200 OK
Server: nginx
Date: Thu, 06 Apr 2017 17:45:09 GMT
Content-Type: text/html; charset=UTF-8
Content-Length: 220
X-Powered-By: PHP/5.3.10-1ubuntu3.25
Cache-Control: private, must-revalidate
Pragma: no-cache
Expires: -1
Vary: Accept-Encoding
Content-Encoding: gzip
X-Cache: MISS from hproxy2.world4you.com
X-Cache-Lookup: MISS from hproxy2.world4you.com:3128
Via: 1.1 hproxy2.world4you.com (squid/3.5.20)
Connection: close

<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="utf-8">
    <meta http-equiv="X-UA-Compatible" content="IE=edge">
    <meta name="viewport" content="width=device-width, initial-scale=1">
</head>
<body>
<h1 style="text-align: center;">Github API Cache</h1>
</body>
</html>'
            [headers] => Requests_Response_Headers
            (
                [*:data] => array
                (
                    [server] => array
                    (
                        [0] => 'nginx'
                    )
                    [date] => array
                    (
                        [0] => 'Thu, 06 Apr 2017 17:45:09 GMT'
                    )
                    [content-type] => array
                    (
                        [0] => 'text/html; charset=UTF-8'
                    )
                    [content-length] => array
                    (
                        [0] => '220'
                    )
                    [x-powered-by] => array
                    (
                        [0] => 'PHP/5.3.10-1ubuntu3.25'
                    )
                    [cache-control] => array
                    (
                        [0] => 'private, must-revalidate'
                    )
                    [pragma] => array
                    (
                        [0] => 'no-cache'
                    )
                    [expires] => array
                    (
                        [0] => '-1'
                    )
                    [vary] => array
                    (
                        [0] => 'Accept-Encoding'
                    )
                    [content-encoding] => array
                    (
                        [0] => 'gzip'
                    )
                    [x-cache] => array
                    (
                        [0] => 'MISS from hproxy2.world4you.com'
                    )
                    [x-cache-lookup] => array
                    (
                        [0] => 'MISS from hproxy2.world4you.com:3128'
                    )
                    [via] => array
                    (
                        [0] => '1.1 hproxy2.world4you.com (squid/3.5.20)'
                    )
                )
            )
            [status_code] => 200
            [protocol_version] => 1.1
            [success] => true
            [redirects] => 0
            [url] => 'http://github-api-cache.unyson.io/'
            [history] => array()
            [cookies] => Requests_Cookie_Jar
            (
                [*:cookies] => array()
            )
        )
        [*:filename] => null
        [data] => null
        [headers] => null
        [status] => null
    )
)

Shufflehound Support

Moderator

In the above shared log the response message is ok so could you please share the screenshot of error or would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?

hannes_h

Participant

Attached is the screenshot of the error message, as well as my log in details.

Thanks for troubleshooting.