Thanks for the very quick reply. Let me explain why I posted multiple topics , I really confused since the topic went public. And hence why I notified the team about the issue by replying to public. And then open a topic to have private support. But lately I noticed that all the topics are public.
So , since you asking me to post here , I am entering the info which I posted in the new topic. I request you to close or delete my new topic.
It seems like all the topics are public now. So its better to stick with one topic. Please close all of my other topic related to the issue. I would like to have few information private. Shared you the site name as private.
Yes , am using latest version of the theme.
I would like to get the steps to fix the issue on my own. Have shared the site URL in private.