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  • Hi.  I have encountered a couple strange bugs.  I create pages with visual page builder with only the content element “blog posts”.  If I set the permalink to “blog” it fails to render:

    https://www.hightechhealth.com/blog/

     

    If I set the permalink to another name, it succeeds:

    https://www.hightechhealth.com/blog-works/

     

    (If I dont have the page called “blog”, then entering the first URL listed above forwards to one of my test blog pages, which works.)

     

    How can I fix this?

     

    The second problem I have is when the page above does render (blog-works), the image from the blog entry does not display.

     

    Thanks!

    Erik

    Hi Erik,

     

    I hope you are well today and thank you for your question.

     

    Please update your site theme to the below latest theme version as described in this page https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    Also please make sure you are using latest versions of plugins on your site.

     

    If you still face the issue then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?

     

    Best regards,
    Shufflehound team

    Hi.

     

    Thanks.

     

    I updated everything including to Jevelin 3.0.2.  (I used the release one, not the beta above).  It did not solve the problem.

     

    See private information below.  Thanks!

    Erik

    Hi.  I have encountered a couple strange bugs.  I create pages with visual page builder with only the content element “blog posts”.  If I set the permalink to “blog” it fails to render:

    I could confirm the issue on your site which seems known issue as reported in the following topic.

     

    https://support.shufflehound.com/forums/topic/blog-permalink-problem/

     

    The issue will be fixed ASAP.

    In the meanwhile just do not use blog slug in the page URL.

     

    The second problem I have is when the page above does render (blog-works), the image from the blog entry does not display.

    This is because you have not set featured image for the post as shown in the attached screenshot.

    Attachments:
    You must be logged in to view attached files.

    Thanks!

     

    I look forward to the update that fixes it.

     

    Have a nice day!

    Thank you for your patience here.

     

    Sure we’ll release the theme update soon containing fix for this issue and will update you here.

     

Viewing 6 posts - 1 through 6 (of 6 total)