Can not edit site backend options

Home Forums Jevelin Theme Can not edit site backend options

Home Forums Jevelin Theme Can not edit site backend options

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • xavaireland
    Participant

    <div class=”js-comment comment__item”>
    <div class=”comment__body”>
    <div class=”js-comment__body t-preformatted”>

    Just purchased the theme for a second site for a client as they want it looking exactly like the parent site(could not use multi site). Anyway, I am trying to access backend options(*/wp-admin/admin.php?page=jevelin-theme-settings) and I keep getting a “Sorry, you are not allowed to access this page.” I have checked all the areas for permissions issue but found no answer. Can you please help?

    </div>
    Also, done some debugging with the Health Check plugin and disabling all plugins does not resolve the issue.

    </div>
    </div>
    <div class=”js-comment-new-reply comment-reply__redesign”>
    <div class=”media”>
    <div class=”media__item”></div>
    </div>
    </div>

    Hi @xavaireland,

     

    I hope you are well today and thank you for your question.

     

    I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme.

     

    Please make sure that you have installed all the theme-required plugins from the below path.

     

    Admin Area -> Appearance -> Install Plugins

     

    Best regards,
    Shufflehound team

Viewing 2 posts - 1 through 2 (of 2 total)

Popular choice

Professional Developers At Your Fingertips!

If you need services beyond standard support, we've got your back!

Services we offer:

Demo setup
Advanced customization
Layout adjustment
Graphic work / visualizations
Custom coding
Full WordPress development and design

Services

What we can offer

  • Demo setup +

    If you'd prefer not to handle the installation yourself or need help getting started, we'll set everything up for you.

  • Layout adjustment +

    We'll help you rearrange sections, adjust spacing, and modify the page structure to fit your needs.

  • Advanced customization +

    More complex styling changes, theme option modifications, and third-party integrations.

  • Custom coding +

    If you need something that's not included in the theme, we can code it for you.

  • Graphic work / visualizations +

    Web design services to create custom sections, pages, and blocks for your theme, plus graphics and visualizations.

  • Full WordPress development and design +

    Full website builds, custom theme development, or plugin creation from scratch.

  • About pricing +

    We'll provide a clear quote based on what you need. No hidden fees.

Professional Developers At Your Fingertips!

Custom Work Form