Can't edit icon element

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Home Forums Jevelin Theme Can't edit icon element

This topic contains 5 replies, has 2 voices, and was last updated by  Shufflehound Support 1 month, 3 weeks ago.

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  • I imported the startup demo with the 3 coloumns with icon elements. However I cannot edit the icon element. Neither in Firefox, nor in Chrome. When I click on the element in WordPress nothing happens. Also if I add a new icon element.

     

    Page: https://www.heartmadeinternational.com/

    Section “Warum Heartmade International?”

    • This topic was modified 3 months, 1 week ago by  cvol.

    Hi @cvol,

     

    I hope you are well today and thank you for your question.

     

    I can change it on my test site using latest version of theme as displayed in the attached screenshot.

     

    Can you check the JavaScript console for errors when you try to change icon and face this issue?

     

    In Chrome go to “Tools -> Developer Tools” and in Firefox you can go to “Tools -> Web Developer -> Console”

     

    Find information about how to open JavaScript browser console :

    http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers
    http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

     

    Let me know what JavaScript errors if any you are getting when you face this issue.

    This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

    Best regards,
    Shufflehound team

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    Thanks for the reply. I deactivated all plugins, but the problem is still there.

    I also don’t have the little gear-wheel icon, when I hover over the element. As I do on other elements.

     

    The debugger has only old content in it. When I click on the element nothing is added to the debugger.

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    Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?

    It works now.

    Glad it is working fine for you now 🙂

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