Card previews not appearing anymore on Twitter

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  • zelldi
    Participant

    Hello,

    I have been experiencing an issue since I decided to get rid of the AMP plugin and to activate the AMP option under Gillion Theme Setting. I don’t know if the issue depends on this. Anyway…

    When I posted a link to any article of my website on Twitter, the so-called “card” (thumbnail + title and text preview) would appear. Now, any link I post doesn’t generate any preview. I checked on Twitter’s “Card validator” and any link I use gives the same result:

    Unable to render Card preview
    ERROR: Fetching the page failed because it’s denied by robots.txt.

    I wonder, could this depend on the AMP option or any other changes in the theme? ‘Cause I checked my robots.txt and it says:

    User-agent: Twitterbot
    Disallow:

    Which should be correct.

    Thank you in advance!

    Shufflehound Support
    Moderator

    Hi @zelldi,

     

    I hope you are well today and thank you for your question.

     

    The AMP option doesn’t change it in the robotos.txt file.

     

    Please just delete the below text from your robots.txt file

     

    User-agent: Twitterbot
Disallow:

     

    Or change it as below.

     

    User-agent: Twitterbot
Allow:

     

    Best regards,
    Shufflehound team

    zelldi
    Participant

    Thank you for your reply! I did as you said but I don’t solve the problem. 🙁

    Guess I’ll try asking my hosting provider. Thank you anyway! 🙂

    Shufflehound Support
    Moderator

    You are always welcome here 🙂

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