- This topic has 3 replies, 2 voices, and was last updated 7 years, 2 months ago by
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Hi there,
We purchased Jevelin for a website that is a little bit more complex and so far I ran into a number of problems. So I hope you can offer me some support with the following issues.
- When using the visual page builder in a blog post, the post widget ignores the excerpt and takes the html code from the pagebuilder. You can see that here for example. In some posts we don’t use the page builder and the excerpt works fine. Is there a way to fix this? I tried looking in the PhP, but I’m not quite sure what the problem is.
- I’m trying to insert this timeline plug-in on the website. The plugin is purchased and installed and it says I just need to insert a shortcode on the page. When I do this I actually see the shortcode instead of the timeline. Is there a reason these two are incompatible?
- I need to make teammembers that re-occur on multiple pages (the same goes for testimonials). I’m used to WordPress themes that give you the opportunity to create a teammember in the back-end and use a widget to insert him/her on multiple pages (as with the blog-post widgets). So that you can also change it just once without having to change it on 10 different pages if neccesary. So far I haven’t found a way to do so yet. Could you help me with that?
Kind regards,
Esther
Hi Esther,
I hope you are well today and thank you for your questions.
When using the visual page builder in a blog post, the post widget ignores the excerpt and takes the html code from the pagebuilder. You can see that here for example. In some posts we don’t use the page builder and the excerpt works fine. Is there a way to fix this? I tried looking in the PhP, but I’m not quite sure what the problem is.
When you use page builder for the post then please add excerpt text manually in the Excerpt field of post as shown in the attached screenshot because if you do not add it then the WordPress also takes page builder markup as excerpt.
I’m trying to insert this timeline plug-in on the website. The plugin is purchased and installed and it says I just need to insert a shortcode on the page. When I do this I actually see the shortcode instead of the timeline. Is there a reason these two are incompatible?
Could you please tell me which shortcode you are using and on which page on your site so that i can troubleshoot it?
Also try adding the shortcode in the editor text mode.
I need to make teammembers that re-occur on multiple pages (the same goes for testimonials). I’m used to WordPress themes that give you the opportunity to create a teammember in the back-end and use a widget to insert him/her on multiple pages (as with the blog-post widgets). So that you can also change it just once without having to change it on 10 different pages if neccesary. So far I haven’t found a way to do so yet. Could you help me with that?
To achieve this you can use any of the following plugins and use their shortcode or widget to add them in multiple pages.
https://wordpress.org/plugins/team-members/
https://wordpress.org/plugins/gs-team-members/
https://wordpress.org/plugins/tc-team-members/
https://wordpress.org/plugins/team-member-showcase/
https://wordpress.org/plugins/tags/team-members
Best regards,
Shufflehound teamThank you for your quick reply.
About the excerpt: that’s something I already tried. But somehow visual page builder is overwriting the excerpt with html tags when you insert the blog-post widget on a regular page. The weird thing is that is doesn’t do so in blog-category pages, there it shows the excerpt regardless whether or not it is build with visual page builder. So somehow the page, visual page builder and excerpt are incompatible.
http://www.rensvandeschoot.jvhwebsite.nl/publications/ < this is the problematic page (showing html tags)
http://www.rensvandeschoot.jvhwebsite.nl/category/publications/ < these are the same articles in a blog-category with the proper excerpt.
The timeline plugin says we need to use this code : [content_timeline id=”1″].
It looks legit to me. It doesn’t matter how I put it in there though (text-editor, default editor, html code), it doesn’t show on this page.
If you analyze the row with inspector you can see that it is in there and that it is showing the code the plugin is supposed to show. It’s just not visible on the page.
Are the teammember plugins proven to be compatible with the team? I installed one before, but there was no way to actually insert it on the page using visual page builder.
About the excerpt: that’s something I already tried. But somehow visual page builder is overwriting the excerpt with html tags when you insert the blog-post widget on a regular page. The weird thing is that is doesn’t do so in blog-category pages, there it shows the excerpt regardless whether or not it is build with visual page builder. So somehow the page, visual page builder and excerpt are incompatible.
http://www.rensvandeschoot.jvhwebsite.nl/publications/ < this is the problematic page (showing html tags)
http://www.rensvandeschoot.jvhwebsite.nl/category/publications/ < these are the same articles in a blog-category with the proper excerpt.
Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
The timeline plugin says we need to use this code : [content_timeline id=”1″].
It looks legit to me. It doesn’t matter how I put it in there though (text-editor, default editor, html code), it doesn’t show on this page.
If you analyze the row with inspector you can see that it is in there and that it is showing the code the plugin is supposed to show. It’s just not visible on the page.
I visited your shared page and it seems this may be happening because of the javascript error message occurring on your site as shown in the attached screenshot.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Are the teammember plugins proven to be compatible with the team? I installed one before, but there was no way to actually insert it on the page using visual page builder.
We have not tested those plugin with theme but you can use it in the page with visual page builder by adding the Text Block element in the page and then adding the shortcode provided by plugin in it.
