- This topic has 7 replies, 2 voices, and was last updated 7 years, 3 months ago by
.
Hi there,
I started with this theme yesterday and I’m starting slowly to get to know it, but I can’t get the details from my facebook to show. It’s just grey. See the attached screenshot. or check my not finished blog at http://www.blog.robanke.dk
I’ve searched the forum and google with no succeed. Hope you can help me 🙂
Kind regards
Anja
Hi Anja,
I hope you are well today and thank you for your question.
Have you configured the Shufflehound Facebook widget settings?
If yes then could you please share the screenshot of its settings?
Best regards,
Shufflehound teamHi again,
Yes, I use the Shufflehound Facebook widget, because there is no other.
See attached for how I did the settings. I tried different modes.
Thanks for getting back for quick 🙂
You have to just enter facebook page name and not facebook.com in the Facebook Name field of widget as shown in the attached screenshot.
Amazing, I did that and it’s now my details, but why is the grey background there behind?
Thanks for fast feedback 🙂
The issue doesn’t occur for me on my test site so i visited your site to troubleshoot the issue but i didn’t find the widget anywhere on the site.
Could you please tell me where i can get the widget on your site so that i can troubleshoot it?
I removed it, because is was ugly 😉 I just gave up using it.. Many times it was still grey and I have to have my curser over for at second before you could see details. but the grey was still in the background. So I dropped it. Gonna do something else maybe with a picture or something 🙂
Kind regards
Anja
OK. if i can be of any further assistance please don’t hesitate to ask.
