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Hi.
When we updated the theme, we got the ERR_TOO_MANY_REDIRECTS error, and we had to add the following line to functions.php to solve the issue:
remove_action( ‘template_redirect’, ‘redirect_canonical’ );
However, since we don’t want to change the theme’s files, we had to roll back to the previous version of the theme.
What should we do to fix the issue?
Thanks.
Hi @alohi,
I hope you are well today and thank you for your question.
I have tested it on my test site and it’s working fine for me using the latest version of Gillion theme.
Are you getting the issue on the specific page?
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
You can troubleshoot and fix the issue as described on the below pages.
https://kinsta.com/blog/err_too_many_redirects/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-error-too-many-redirects-issue-in-wordpress/
https://www.hostinger.in/tutorials/how-to-fix-err-too-many-redirects
Best regards,
Shufflehound team
