images stop showing up when update to WP 5.5

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Home Forums Jevelin Theme images stop showing up when update to WP 5.5

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  • Stacey
    Participant

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    The site is naturalfertility.com and the animation next to this image https://naturalfertility.com/wp-content/uploads/2020/03/little-shoes-baby-photo-scaled-1.jpg?id=5421 and the image wouldn’t load when I updated to newest version of WP 5.5.  I reverted back to older version.  I updated the WPbakery plugin and it still didn’t work.

    Any workarounds?

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    Hi Stacey,

     

    I hope you are well today and thank you for your question.

     

    It seems you are using an older version of the theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/installing-demo/

     


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    Please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.

     

    Best regards,
    Shufflehound team

    Stacey
    Participant

    I have a problem with installing any theme that has “beta” in it.

    I updated the themes a few weeks ago and they are shown to be up to date.  Why isn’t this version showing up for me to update to?

    thanks

    I have a problem with installing any theme that has “beta” in it.

    Could you please tell me what problem you are facing installing the theme?

     

    Have you tried installing the theme as I have described earlier in my reply?

     

    I updated the themes a few weeks ago and they are shown to be up to date.  Why isn’t this version showing up for me to update to?

    Could you please tell me where you are checking the theme update and if possible share the screenshot of it?

    Stacey
    Participant

    I don’t want to install a theme that is in a “beta” version.  Isn’t there another theme update that is not in beta.

    When I update to WP 5.5

    the animation and image are missing.  You can go to naturalfertility.com and the image below and the animation next to it do not show up in WP 5.5.

    little-shoes-baby-photo-scaled-1.jpg (1920×730)

    That beta theme version 4.7.1 is now released in public and is also available to download from Themeforest as below so it is no more beta and you can use it.

     

    https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833#item-description__changelog

    Stacey
    Participant

    I don’t have to pay for this theme do I?  I already own Jevelin.  If not how do I download it to my site?  The 4.6.5 version is not showing anywhere I can upgrade.

    The shared is the same Jevelin theme.

     

    The Jevelin theme is a premium theme therefore you won’t see its update in the admin area of your website like other free themes.

     

    You can update the theme as I have described in my reply posted earlier or install and configure the below plugin to get theme updates.

     

    https://envato.com/market-plugin/

    Stacey
    Participant

    I don’t see instructions for installing the new Jevelin theme, please resend step by step instructions.  thank you

    Please download the below latest theme version and update it as described here https://support.shufflehound.com/updating-theme/

     


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Viewing 10 posts - 1 through 10 (of 10 total)