Import Demo Ends in: Error: Service Unavailable (503)

Home Forums Jevelin Theme Import Demo Ends in: Error: Service Unavailable (503)

Home Forums Jevelin Theme Import Demo Ends in: Error: Service Unavailable (503)

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  • Author
  • hallo
    Participant

    Import Failed

    Whoops, there wasw a problem importing your content.

    Error: Service Unavailable (503)

     

    I want to Add the Fashion eCommerce Demo, also all the Plugins are preInstalled.

    This is what is seen in the uploads:

    ---Downloaded files---
    The import files for: Fashion eCommerce were successfully downloaded!
    Initial max execution time = 60
    Files info:
    Site URL = https://m-g.li
    Data file = /var/www/vhosts/m-g.li/httpdocs/wp-content/uploads/2023/12/demo-content-import-file_2023-12-18__21-03-07.xml
    Widget file = /var/www/vhosts/m-g.li/httpdocs/wp-content/uploads/2023/12/demo-widgets-import-file_2023-12-18__21-03-07.json
    Customizer file = not defined!
    Redux files:
    not defined!
    
    can you please let me know what I am doing wrong?

    Shufflehound
    Moderator

    Hello,

     

    Thank you for providing the login details.

     

    However, we encountered an issue – it displays an error stating, “The username is not registered on this site.” Could you please check this for us?

     

    Best regards,

    Shufflehound Team

    hallo
    Participant

    Hi,

    can you try again please? Same Login Data

    Thanks
    Marco

    Shufflehound
    Moderator

    Hello,

     

    We have just checked again and it appears that we are now getting a different error, which states, “The password you entered for the username is incorrect”

     

    Can you please check that?

     

    Best regards,

    Shufflehound team

    hallo
    Participant

    I did set a new Password tested it. Can you please try again?

    Shufflehound
    Moderator

    Thank you, we were able to log in to your website and confirm the issue you are reporting.

     

    After some testing, we have found that your WordPress site isn’t configured properly, and you have some important issues in the WordPress Site Health (located under Tools > Site Health). These issues are most likely causing the demo installation problems.

     

    We recommend contacting your website hosting provider to sort out these issues and then trying again, as that could be causing many other problems for your website.

    • This reply was modified 1 year, 1 month ago by Shufflehound.
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Viewing 6 posts - 1 through 6 (of 6 total)