Link behind header Logo not working in IE

Home Forums Jevelin Theme Link behind header Logo not working in IE

Home Forums Jevelin Theme Link behind header Logo not working in IE

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    RESOLVED Posts
  • Hello,

     

    The link behind the logo in the header is not working in Internet Explorer (V 11.0.9600), even though in the source code it is correct.

     

    Any idea what the reason for that might be?

     

    Best regards

    Stefan

    Hi Stefan,

     

    Sorry to hear of the problem you are having.

     

    Please make sure you are using latest version of theme.

     

    Could you please share me your site URL where it’s happening so that i can troubleshoot it?

     

    Best regards,
    Shufflehound team

    Hi,

     

    Yes, I am using the latest version of the them. The URL is sachjournal.blog. It is currently in maintenance mode, but I did send you guys login credentials to the backend a while ago via email and they are still valid. So you can login and see the site for troubelshooting.

     

    Best regards

    Stefan

    This can be child theme issue on your site so to confirm it just temporary use the Jevelin theme instead of child theme on your site. If everything works fine then it’s your child theme issue.

    Also are you having the same issue on our following demo site?

    https://jevelin.shufflehound.com/

    Hello,

     

    I have tested it both with the parent theme and your demo site and for both  the link behind the logo does not work in IE. In Firefox, it works fine for both though.

     

    Any ideas?

     

    Best regards

    Stefan

    I could confirm the issue on my test site therefore notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

    Hello,

     

    do you have any updates on the issue with the Logo link in Internet Explorer?

    We have resolved the issue in the below latest version of theme so please update your theme to the latest version.

     


    Please login to access this file

    Hello,

     

    The problem still occurs both on our site and on your demo site https://jevelin.shufflehound.com/

     

    Best regards

    Stefan

    Please test it clearing your browser cache.

     

    Also could you please share the screenshot of header logo view that you are getting?

    Hello,

     

    I cleared the cache in it does work on your demo site now, but still not on our own site. We tested in on 3 different computers.

     

    See the screenshot attached.

     

    Best regards

    Stefan

    Attachments:
    You must be logged in to view attached files.

    Could you please test it closing the header notice bar as shown in the attached screenshot?

    Attachments:
    You must be logged in to view attached files.

    I tried, but the problem still occurs. I even disabled the maintenance mode temporarily and tested it in the live mode, but it is still the same result.

    Attachments:
    You must be logged in to view attached files.

    Solution for this topic

    I couldn’t confirm the issue but you can try resolving it by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    a.header-logo-container.sh-table-small {
        display: block;
    }

    It works. Thank you for that solution.

    You are most welcome here 🙂

Viewing 16 posts - 1 through 16 (of 16 total)