My site has stopped working

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Home Forums Jevelin Theme My site has stopped working

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  • The Menu drop downs and the mobile menu has stopped working completely.  This morning I updated the version of the theme, that didn’t fix the issue either.  The URL to the site is https://trustpublicadjustinggroup.com/

    Let me know what we can do?

     

    Thank you,

    Steve

    Hi Steve,

     

    I hope you are well today and thank you for your question.

     

    I visited your website and the dropdown menu is working fine for me.

     

    Could you please test it clearing your browser cache and using a different browser?

     

    Best regards,
    Shufflehound team

    I just tried clearing the Cache as well as tried on 3 different browsers.  If you hover over the menu in the header the dropdowns won’t show.  Also the client is trying it and it isn’t working for them. When you open in a mobile device the hamburger menu appears but doesn’t open. as well as the testimonial area at the bottom above the footer

    Please see the attached screenshot that it is working fine for me.

     

    Could you please tell me which browsers you are using?

     

    Also, please try deactivating all browser extensions.

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    janice9115
    Participant

    My drop-down menu stopped working. Not sure how to fix that.

    @janice9115 It seems you are using an older version of the theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    Please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.

Viewing 6 posts - 1 through 6 (of 6 total)