My WooCommerce shop is broken

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Home Forums Jevelin Theme My WooCommerce shop is broken

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  • Hello,

     

    Last time I checked, my WooCommerce shop looked fine.

    Now it seems to have lost all its CSS and the links are broken.

    How could this be? I am ready to start selling.

    Here is the link:
    https://www.mynottinghillcarnival.com/shop/

     

    Thank you

    Muriel

    Hi Muriel,

     

    Sorry to hear of the problem you are having.

     

    I visited your shared site and it seems you are using themify-shoppe theme on your site and not Jevelin theme so please advise.

     

    Also this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

     

    Best regards,
    Shufflehound team

    Hello,

     

    Yes it could be a plugin conflit, I will try this.

    I’m not sure about the theme. It worked fine before and I didn’t touch the shop since then.

    I will check early next week, as I am on holiday right now. Please bear with me.

     

    Thank you

    Muriel

    Ok Not an issue.

    Hello there,

     

    Okay, I’m back.

    It doesn’t appear to be a plugin conflict.
    I have deactivated all plugins apart from Unyson and it didn’t appear to solve the issue once I refreshed the page.

     

    When I am on the WooCommerce page in my blog admin page, I have the following message:

    Your theme (Jevelin) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

    My shop was up and running with no issue when this message was showing last year, so again, I’m not sure it is an issue but I thought I’d flag it.

     

    I also wanted to mention that I haven’t been able to update the Jevelin theme for one year. Last time I did it, I had a 500 error which led me to revert to a previous version of my site.

    Let me know your thoughts

    Thank you

    Synobol

     

    You also mentioned a themify theme.

    I worked with a developer last year who created another version of the shop:

    http://shop.mynottinghillcarnival.com/

     

    However I no longer work with this developer and he didn’t finish the work so I decided to revert back to my original shop within my website.
    Themify could be an issue how do I got about deleting the above site?

    And finally, a very odd thing.

    I found the product pages on my website in perfect formatting:

    https://www.mynottinghillcarnival.com/product/we-on-de-road/

     

    But the shop homepage is all broken.

    Looking at the back end, the URL of the shop is correct.

    I hope you can help resove this riddle.

    Please update your theme to the below latest version as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    You can resolve the 500 internal server error as described in the following page.

     

    http://freewptp.com/fix-wordpress-issue-internal-server-error/

     

    Please make sure you are using latest version of PHP on your server by referring the information provided in the following page.

     

    https://www.wikihow.com/Check-PHP-Version
    http://php.net/supported-versions.php

     

    Okay thank you for the advice.

    I don’t feel I have the knowledge to fix this 500 error easily.

    The article you are linking to is very generic.

     

    Could you recommend a developer that could help me update my theme with this Jevelin Beta version – is this the latest version you have? I’m not a fan of beta version as they rely on the user for testing.

    Yes it is latest version and not beta but the word just gets added automatically to the button text.

    If you are not a developer then you can consider hiring a developer to do it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5

Viewing 10 posts - 1 through 10 (of 10 total)