I am doing well.
I hope you are well today and thank you for your question.
You have to develop custom code to achieve this as described in the below topic.
I also tried regenerating the thumbnails on my site using https://wordpress.org/plugins/force-regenerate-thumbnails/. but nothing changed.
thank you very much
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
I received your email and logged into your website.
I saw there is a virus on your website which adds “I don’t know” text in the theme and plugin files as shown in the attached screenshot that may be causing the issue.
Please resolve the issue by contacting your web host.
Now, I also don’t see the issue on your website and it seems the issue is resolved.
I try to edit the custom plugin file but I can not edit it as I get an error as shown in the attached screenshot.
Please make sure that the plugin and theme files are editable using editor so that I can resolve the picture crop issue.
Please make sure that your WordPress file permissions are correct as described on the below pages and also contact your web host to resolve the issue.
I send a picture of my sftp details since I was told by my host provider this is what. you need in order to change the files.
If this is not the case can you be more specific on what the problem is and what files are you trying to change?
The information on the articles you sent wasn;t helpful and I dont know what else to do,