- This topic has 27 replies, 3 voices, and was last updated 7 years, 3 months ago by
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I looked and I don’t see a plugin with that name. I’m sorry I just don’t understand what plugin I am supposed to uninstall/remove. Of the plugins I have on my site what is the name of the one that is causing the problem?
As described on the following pages, it is MU plugin so it doesn’t get displayed in the admin area.
https://www.sitepoint.com/wordpress-mu-plugins/
https://codex.wordpress.org/Must_Use_Plugins
Could you please also send me your site FTP or cPanel details so that i can do it myself?
I just sent you an email to [email protected] with my sites username and password. Please remove the MU Plugin for me. Sorry I am not making this easy for you, I am not familiar with the technical side of websites. Thank you!!
The subject of my email is “Old Navy Images”
The shared FTP details are not working for me as i am getting “530 Login authentication failed” error.
Please make sure the shared FTP credentials are working fine.
I just sent you another email with the same subject line with the username and password. I used the same username and password I provided in my original email.
As said the FTP credentials are not working that you sent again the same.
Please note your site admin credentials are working but now i need your site FTP or cPanel credentials so that i can remove mu plugin.
If you are not clear about this then please advise.
Hello, I have a similar question. Do you have a similar plug-in which only deletes the website-field? (So that the required fields are: Name, E-mail and Comment?)
And is there any possibility that I can get a translated version of the comment-field (or a version where I, myself, can translate the fields)?
@sussiemaria To help us keep support thread separates could you please create your own thread for your question instead of replying on others thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.
