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Hi there,
That is strange, can you please give us a links to these products, so we can test it?
Best regards,
Shufflehound team
https://rafida.ddns.net/store/uncategorised/pin-ya-ruqya/
you will need the password for the first page:
TheRafidaIsComming456Z#
Hi, I still haven’t received a reply to my problem. Can you please advise?
Hi there,
Sorry for our late response.
Can you please go to Jevelin Settings (at the topbar) > General > WooCommerce Item Style and set it to Style 3? Let us know if that improves it.
Best regards,
Shufflehound team
Hello,
Thank you for the reply, I tried all the 3 styles, but after saving, they don’t seem to affect the style on the product page. Something seems to be interfering with the styling. I have attached an image of style 2 and style 3 for comparison.
Any suggestions?
Thanks
Okay, would it be possible to login to your website to debug this? (you can share the login data in the private field if possible)
Best regards,
Shufflehound team
Unfortunately my IP address dynamically changes and that wouldn’t be a reliable way to login.
I am leaving you the VPN connection file and the credentials in the field below for you to connect to it.
Can you please get back to us as soon as possible, it’s an urgent matter to be resolved quickly
Thanks
Sure, you can send it to [email protected]
I’ve sent you an email with the VPN, please confirm you’ve received it and let me know if you still need anything to access the website.
Thanks
Hi there,
We created a small CSS snippet, that should improve the alignment:
.woocommerce div.product form.cart .variations th { border-width: 0px!important; top: 15px; position: relative; }
Can you please test it and let us know if that fixes the issue?
Best regards,
Shufflehound team
Hi
I posted this issue a month ago, and I’m still waiting for a fix. This is a very urgent matter for us as it is affecting our launch date. Can you please resolve this issue asap?
Thanks
Hello,
We have added the CSS code that you share, it has fixed the alignment slightly however, it still doesn’t look like the design you have on your demo.
I have attached an image below showing the current view. We are missing the drop-down arrow and the box is cropping the text.
Also the “add to wishlist” doesn’t have any margins and is crossing with the text below.
When we try to change the jevelin style the styles are not affected or applied. Therefore, I cannot make it look similar to your demo
Finally, the basket has moved down the header and isn’t aligned with the rest of the header
Hi there,
Sorry for our late response.
We sent our IP address via email as we had issue with your VPN.
Please let us know when we can login to your website.
Best regards,
Shufflehound team