Sorry to hear about the problem you are having.
Please make sure that you are using the below latest version of the theme and install all the theme required plugins from Admin Area -> Appearance -> Install Plugins
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I solved the problem with the redux by resetting wordpress, but I had to reset everything again, which is annoying.
I’m really getting on my nerves.
under theme option there are so many options, once you set everything and save nothing happens.
the same game with customizer, sbaold i select a different footer header or color, really no matter what. it doesn’t work.
I set the footer via wpbakery, they work on one demo on the other again not.
apart from that, there were in the demo version before the purchase, extra service page, about us pages etc. it is uploaded legally only the theme demo page, the other pages are completely missing.
under template is also hardly anything.
thank you very much for the support . you were right about the browser. i did not know that. thank you again.
I have only one problem with the responsive. why is not automatically adjusted?
there is a picture in the appendix.
in cell phone format you can not see the complete top line. in pc format everything looks good
To help us keep the support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.