- This topic has 8 replies, 3 voices, and was last updated 8 years ago by
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Hey there,
I just downloaded Jevelin theme recently. After installing the Unyson plugin, I was prompted to add the recommended extensions(Page builder, mega menu and all that).
When clicked to install them, I was shown this error message, “Failed to access Github repository “ThemeFuse/Unyson-MegaMenu-Extension” releases. (cURL error 28: Connection timed out after 5000 milliseconds)”
I tried it several times and even in a separate laptop. Still the same. Kindly help me with it.
Thanks in Advance.
WillyHi there,
Sorry to hear that.
It happens for all Unyson Extensions or only for this one?
Best regards,
Shufflehound team
<p style=”text-align: left;”>Unfortunately it happens for all the extensions. I’m just stuck :(</p>
<p style=”text-align: left;”></p>Can you please send us you login data to [email protected]?
We will take a look and try to fix this issue.
Sure, sending it right away
Any Update on the issue?
I have tested it on my test site and it’s working fine for me .
I logged in to your site and confirmed the issue.
It seems the issue is occurring because your hosting is blocking requests to github api as described on the following page so please contact your hosing provider to release the block on github api.
https://github.com/ThemeFuse/Unyson/issues/1591
https://github.com/ThemeFuse/Unyson/issues/957
https://github.com/ThemeFuse/Unyson/issues/1938
https://github.com/ThemeFuse/Unyson/issues/1016Great it worked. Thanks a ton š
You are most welcome here š
