Unable to user theme because of wpbakery update

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  • [email protected]
    Participant

    I am unable to use the jevelin theme because the wpbakery plugin requires minimum 6.0.4 but you only supply 6.0.2. How do we fix this?

     

     

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    Shufflehound Support
    Moderator

    Solution for this topic

    Hi @bond.seidel,

     

    I hope you are well today and thank you for your question.

     

    Please make sure that you are using below latest version of the theme and then delete and reinstall the WPBakery plugin.

     


    Please login to access this file

     

    If you are still facing the issue then would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?

     

    Best regards,
    Shufflehound team

    [email protected]
    Participant

    That seems to have fixed it. I thought i had the most recent jevelin version but apparently i didnt.

     

    Thanks again

    Shufflehound Support
    Moderator

    You are most welcome here 🙂

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