Unyson contact form not working

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Home Forums Jevelin Theme Unyson contact form not working

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  • Hi,

    I messaged before, we have tried all.possible setings but contact form is not working. Dont even get any message on screen.
    Tried both wp-mail and smtp (google) but both not working.

    Please let me know what should be done.

    Url shared in private.

    Thanks,
    Saba

    Hi Saba,

     

    Sorry to hear of the problem you are having.

     

    I can see on your site you are using older version of theme so please update your theme to the following latest version.

     


    Please login to access this file

     

    Best regards,
    Shufflehound team

    I upgraded the theme from the dashboard using Envato Toolkit. But the form is still not working. No thanks message comes and no notification is being sent.

     

    Please help.

    I see some javascript error is occurring on your site that is causing it not to work as shown in the attached screenshot.

     

    It seems this is causing by revslider plugin so could you please try temporary disabling it to know whether the contact form works fine?

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    Hi, I have disabled the rev slider but form is still not working. It’s really urgent, can you please help. I’m sharing the wordpress creds in private.

    Now your site is displaying another error message as shown in the attached screenshot.

     

    Have you made any changes in the theme files?

     

    If not then please delete and reinstall latest fresh version of Jevelin theme.

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    I deleted theme and reinstalled, but still same issue. I had tried contact form 7 and it was working, but the formatting was not good the way it is in this one. Any ideas.

    We have to style contact form 7 by developing custom CSS code.

     

    Could you please tell me how you want it to style so that i can help you?

    I wanted to align two fields in one row like email and number in one row. (This is how i configured earlier). Can you help with it.

    Thanks in advance.

    Solution for this topic

    You can align them in one row by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    #wpcf7-f207-p5-o1 .wpcf7-form-control-wrap.your-email {
        float: left;
        width: 47%;
    }
    
    #wpcf7-f207-p5-o1 .wpcf7-form-control-wrap.your-email + br {
        display: none;
    }
    
    #wpcf7-f207-p5-o1 .wpcf7-form-control-wrap.tel-69 {
        float: right;
        width: 47%;
    }
    

    Thanks a lot.

    You are most welcome here 🙂

Viewing 12 posts - 1 through 12 (of 12 total)