Unyson doesn't work. It says error: Forbidden

Home Forums Jevelin Theme Unyson doesn't work. It says error: Forbidden

Home Forums Jevelin Theme Unyson doesn't work. It says error: Forbidden

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  • I recently bought this theme but Unyson plugin doesn’t work properly a all. I got error message. I deactivated all plugin but problem still isn’t solved. it looks ajax-admin.php has some problems. I really have trouble with my work because of this error.

    Please tell me how to fix this problem.

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    I tired to use Uyson on other theme an it did work properly. So it seems Jevelin theme has some issue with this plugin.

    Hi @shino,

     

    Sorry to hear of the problem you are having.

     

    I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme.

     

    Could you please try deleting and reinstalling latest version of Jevelin theme and  Unyson plugin?

     

    This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

     

    If still the issue persists then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?

     

    Best regards,
    Shufflehound team

Viewing 3 posts - 1 through 3 (of 3 total)