Video disappears when played

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  • greg
    Participant

    Hey,

     

    When I play the video it disappears but the sound remains please see why

     

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    Shufflehound Support
    Moderator

    Hi @greg,

     

    Sorry to hear of the problem you are having.

     

    You can resolve the issue on your site by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    #page-container .sh-video-player-container {
    position: static;
}

#page-container .sh-video-player-container iframe {
    height: 300px;
}

#page-container .sh-video-player-content {
    bottom: auto;
}

     

    Best regards,
    Shufflehound team

    greg
    Participant

    Hey,

     

    Please view screenshot, it overlaps

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    greg
    Participant

    Hey,

     

    Also my links are not working again

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    greg
    Participant

    Hey,

     

    Waiting for response

    Shufflehound Support
    Moderator

    Please remove the provided CSS code from your site and try adding width in pixels for the videos as shown in the attached screenshot.

     

    Your following topic created for link issue has been replied.

     

    https://support.shufflehound.com/forums/topic/link-not-working/

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    greg
    Participant

    Hey,

     

    But it does not act as responsive, please view phone mode and provide solution thanks.

    Shufflehound Support
    Moderator

    Use below custom CSS code to make it responsive.

     

    .sh-video-player {
    max-width: 100%;
}
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Viewing 8 posts - 1 through 8 (of 8 total)