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I got some other persons to help me, but all are different, font, colours etc.
So I’m not happy about this theme at the moment. But for now, I close this and will find some other way to make a new site.
Thanks for the help you could give me.
No, if you look, there is still your Jevelin logo and no menu? So it’s not right. I need so much a fix now. Because I have big news on since Sunday with 2.200 visitors in 3 days…
Or I have to find another theme soon that works. Because this is bad. Though the theme updated by itself, like other themes do I use??
I really hope you can help me soon. My site is still not working after downloading and installing theme again in a newer version.
I found this under site health, can it be something with that? (see picture)
If Yes, what should I do?
Thank you so much.
I tried to upload the new theme version, but it still looks like this (see picture)
I can’t find the place to put the Purchase Code. Can it be that?
Hope you can help, because it’s my main page for my business 🙂
Thanks // Anja
Have you tried updating the theme by downloading the below version and updating it as described here https://support.shufflehound.com/updating-theme/
Yes 2 times – step by step. Downloading it again from my Envato account.
Also, have you checked which theme version you are using on the site?
It says:
Theme: Jevelin
Theme Version: 4.3.0
WordPress: 5.2.1
PHP: 7.3.6Your welcome to see that. I put my login info on below. Thanks.
Okay, then there is something wrong.
I did as you told me. Downloaded the theme again from my account at envato and followed the instructions.
I give up.. Nevermind. I will find another theme in the future, because it’s has given me some trouble on https://www.revneogtobbe.dk/ – also with other things in the process. But not on the new client.
Really weird. It’s like the is some bug teasing me on this site.
Sorry to bother you. I find something else solution.
Because no matter that it’s and older version it should work, because as I wrote, it’s a old feature to put video on a row.
Kind Regards
Anja
Yeah… totally did see the update on the thee. Sorry!!
I went through it and all your link. reinstalled the theme and deleted the plugin and installed again.
So now everything is updated expect the WPBakery. But it’s now on the 6.02
The video still dosn’t work on the the mobile: https://www.revneogtobbe.dk/
I followed these instructions:
https://wpbakery.com/video-academy/full-height-row-and-video-background/
Can I do something else?
Kind regards
Anja
I tried again, but this time it says this (Look on the picture)
Thanks
As, I wrote, I did, ahat I should do – delete it and installed it again. But Still a older version. If I wanna update. They want money for it. But I bouht incl this theme.
BUT even though it’s a older version it should still work? It’s a feature that has been there for a loooooong time 🙂
I bougt this theme 3 time in a short while. Because I want to learn one good theme to all my clients. So I hope we’re finding a solution 🙂
Hi 🙂
I did as you wrote 🙂
But the video won’t show on mobile on the “old” theme (Bought it few moths ago for my client: http://www.revneogtobbe.dk
On my “new” bought theme for this client: liquidworld.dk it works.
I did the same on both accounts:
- Uploaded at movie to YouTube
- And filled out the thing in the row (Look at the picture)
What I wrong? weird it’s working on the one site, but not the other. It’s a feature I can Google has been for long time.
Can you help me?
Kind regards Anja 🙂
I removed it, because is was ugly 😉 I just gave up using it.. Many times it was still grey and I have to have my curser over for at second before you could see details. but the grey was still in the background. So I dropped it. Gonna do something else maybe with a picture or something 🙂
Kind regards
Anja
Amazing, I did that and it’s now my details, but why is the grey background there behind?
Thanks for fast feedback 🙂
Perfect – it’s resolved now 🙂
Thanks a lot. I’m sp sure I’m going to very glad of this theme 🙂
Kind regards
Anja
Hi again,
Yes, I use the Shufflehound Facebook widget, because there is no other.
See attached for how I did the settings. I tried different modes.
Thanks for getting back for quick 🙂
