Forum Replies Created
That’s great – I just wanted to ensure you could access the site. I have removed all Heading Pro’s I think, because they were causing issues. But at least now I know you can access the site, as I will need help with other issues.
Thank you.
(This topic can now be closed).
Can you confirm if you’re able to access the site now?
Hi,
I have received some help from my hosting company and they have given me a different code to try in the .htaccess file. Can you please try access now?
Michel.
I have also deactivated all plug-ins now. Let me know if you can gain access.
Ok, I have activated the main Jevelin theme. Please try again. And let me know if your IP changes.
Hi,
I have updated the theme as suggested. I’m still using the Child theme, as I have custom CSS that I don’t want to redo after every theme update – does that make sense? Can you please try now and see if you can access the site?
Thanks.
Hi,
I have added your current IP address to the .htaccess file and changed the password (see private field). Can you please let me know if it’s working now?
Thanks.
Hi,
Can you please confirm your current IP address?
Thanks.
Hi,
Is it possible for you try and login again to my site using the credentials given here before? We’re still having issues with the Heading Pro element. As you can see from the screenshots, what we are selecting is not reflected on the site.
Thanks.
Solution for this topic
Hi,
You can close this ticket – I simply removed the radio buttons!
Thanks.
With the Single Image element – do I have ability to select two images? Currently, I have one greyscale and one colour for the same logo/image. I’m not sure if this is possible with the element you’re suggesting?
Hi,
I’m also struggling with the alignment of one of the images (see attached). It should be center-aligned in the column but as you can see it is not.
Thanks.
Thank you – that worked.
Hi,
The code hasn’t worked I’m afraid. The hover colour works but the static links are still the wrong colour (they should be white).
Thanks.
Thanks for the code. But why is this not possible through the theme? Is it a bug? Seems like it should be a fairly simply customisation?
Ok. I have contacted my hosting company to see if they can shed any light on the matter. I don’t understand why your colleague was able to login last week and now you can’t.
Ok. I have contacted my hosting company to see if they can help. I’m not sure why you can’t login, it was working for your colleague last week.
Hi,
What’s your IP address?
Thanks.
I’ve added the link the private content box.
