- This topic has 3 replies, 2 voices, and was last updated 7 years, 8 months ago by
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Hi everyone!
I have a serious issue after updating my jevelin theme. My home page doesn’t show any animation, the submenus won’t work, images won’t load and neither any videos, but not only the home page, other pages too.
When I deactivate the woocomerce plugin everything starts working again!
This happened today after I made the update (2.8.1), I also updated the woocomerce theme (3.3.5) and it still won’t work well. This plugin is the most important plugin I have installed…I would really appreciate your help
Solution for this topic
Hi @CIMD,
Sorry to hear of the problem you are having.
I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme and woocomerce plugin.
This can be due to any other plugins so please try temporary deactivating all plugins except woocomerce plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Also would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?
Best regards,
Shufflehound teamSolution for this topic
Hey, thanks for your advice.
After deactivating all plugins and leaving woocomerce activated, the web page did work!
So then I started to check each plugin one by one and found that the problem was with another plugin to register users, so I’ll replace this one.Thanks for your time
You are most welcome here 🙂
