Home › Forums › Jevelin Theme › information
Home › Forums › Jevelin Theme › information
Hi @kreativ69,
I hope you are well today and thank you for your question.
I am not sure what you are referring as those words here so could you please tell me a bit more in detail?
Also please don’t share and you don’t need to share Item Purchase Code in the forum as it is public forum and anybody can access it.
Best regards,
Shufflehound team
Solution for this topic
You can change them by either translating the theme as described here https://support.shufflehound.com/theme-translation/ or using any of the following plugins to change it.
Good morning, dear sir,
Thanks that problem is solved …
I recently added the shop and I have a serious problem …
In Checkout how I give a space between the letters brings me to the bottom of the site is a bug
send the link to fill out the Checkout
https://www.dckreativ.it/checkout/
thank you
Good morning, dear sir,
I realized now that the registration page also makes the same mistake.
you can check yourself below:
https://www.dckreativ.it/my-account/
(not from spaces between words)
thank you
You are most welcome here 🙂
To help us keep support thread separates could you please create new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.
Dear Sir,
I have a serious problem …
on the ceckout and my-account page,
when I push the space bar with the mac’s keyboard, it does not give me the space between a word and the other. I’ll put the links to see:
is
send the link to fill out the Checkout
https://www.dckreativ.it/checkout/
https://www.dckreativ.it/my-account/
(try to fill out the form using spaces with the keyboard of the mac)
thank you and sorry
Solution for this topic
I could confirm the issue on your site.
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please login to access this file
Also this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
I apologize for the late reply but I was bad for personal problems, (solved)
I downloaded and installed and activated the plugin: easy-theme-and-plugin-upgrades
then I downloaded as you said: Jevelin Beta 3.0.5.6 “(the updated theme) I did not understand where you load the theme Jevelin Beta 3.0.5.6 (should it be zipped?)
Thank
Yes it should be zipped.
hello,
now it seems to work
Thank you so much
You are most welcome here 🙂
Hi Shufflehound Support,
I installed the theme again because it’s quite slow,
I did a test: https://developers.google.com/speed/pagespeed/insights/?hl=it&url=http%3A%2F%2Fwww.dckreativ.it%2Fnuovosito%2F&tab=mobile
and it is very slow.
So I went to your site them forest: http://preview.themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/full_screen_preview/14728833
and it’s fast !!!
I then put a subfolder: http://www.dckreativ.it/nuovosito/
and installed the theme again without touching anything and the site is very slow !!
what’s wrong ?
I send you the attachment in the only thing that makes me think that there is a problem let me know thanks
Please make sure you are using latest version of PHP on your server by referring the information provided in the following page.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.php
There can be various reasons why your site is not loading faster as described in the following pages.
https://www.bitcatcha.com/blog/2015/10-frustrating-reasons-why-your-website-speed-is-slow/
https://www.pickaweb.co.uk/kb/website-running-slow/
https://gtmetrix.com/why-is-my-page-slow.html
You can use below plugin to know which plugins are consuming resources.
https://wordpress.org/plugins/p3-profiler/
You can improve your site performance as described in the following pages.
http://www.wpbeginner.com/wordpress-performance-speed/
https://codex.wordpress.org/WordPress_Optimization/WordPress_Performance
https://wpengine.com/blog/page-speed-wordpress-performance/
https://themetrust.com/test-wordpress-site-performance/
To optimize images and load them faster, you can use any of the following plugins.
Hello thanks for the info but I’m not able,
now I have changed PHP in the requested version but nothing has changed
I installed in a subfolder: http://www.dckreativ.it/nuovosito/
I installed your site, just as you did without touching anything!
So as I bought it and even the speed is lowered, how is it possible?
If you want I can pay USD 58.48, let me know if I can give you the credentials to enter the site.
I would like it to weigh as I bought it from you!
If you accept paying, I’ll install you and take the speed test, then I’ll change it, because the slowness of the site leads to a loss of customers.
thank you, I await your response
Pine tree
Our demo site is fast because we have optimized it using cache and other techniques as described in my above shared reply so you have to do the same.
If you are not a developer then you can consider hiring a WordPress developer to do it for you. You can hire a developer from any freelance site.
ok, thanks for the advice
You are always welcome here 🙂