- This topic has 11 replies, 3 voices, and was last updated 6 years, 5 months ago by
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Hi Shufflehound. Sorry to bother you once again.
The menu on mobile can’t be pressed at the moment, and i’m not sure why. It has happened before, and I’m not sure what triggers it.
Do you maybe have a solution for this? It’s my site: http://www.ketoliv.dk
Hi @nicolaivarney,
Sorry to hear of the problem you are having.
I visited your shared site and found the following javascript error is causing this issue.
Uncaught ReferenceError: OptinMonster is not defined
Please clear the cache on your site or temporarily disable it.
If still the issue persists then try deactivating OptinMonster plugin.
Best regards,
Shufflehound teamI deactivated OptinMonster and cleared catch.. Still the same (On my two mobiles used)
Solution for this topic
Now I am getting different javascript error on your site as shown in the attached screenshot.
Could you please temporary disable the cache on your site so that I can troubleshoot it?
Sure – thanks.
It is done
WP Rocket plugin may be causing it. Menu is clickable on mobile now..
It seems menu is working fine on mobile now.
Could you please confirm?
Yes
Solution for this topic
Seems to work fine now. I updated WP Rocket and disabled cache on mobile..
Sorry to bother. I tried disabling all plugins before writing. Didn’t check it properly, i suppose. Seems to work fine on my mobile now..
Thanks for the assistance
You are most welcome here 🙂
Hi, I have the same problem. I deactivated all plugins but the problem still exist. Could you help me? Thanks
@carlasgo6 To help us keep support thread separates could you please create your own thread for your question instead of replying on others thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.
