Menu on mobile doesn't work

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  • Author
    RESOLVED Posts

  • nicolaivarney
    Participant

    Hi Shufflehound. Sorry to bother you once again.

     

    The menu on mobile can’t be pressed at the moment, and i’m not sure why. It has happened before, and I’m not sure what triggers it.

     

    Do you maybe have a solution for this? It’s my site: http://www.ketoliv.dk

     

     

    Shufflehound Support
    Moderator

    Hi @nicolaivarney,

     

    Sorry to hear of the problem you are having.

     

    I visited your shared site and found the following javascript error is causing this issue.

     

    Uncaught ReferenceError: OptinMonster is not defined

    Please clear the cache on your site or temporarily disable it.

     

    If still the issue persists then try deactivating OptinMonster plugin.

     

    Best regards,
    Shufflehound team

    nicolaivarney
    Participant

    I deactivated OptinMonster and cleared catch.. Still the same (On my two mobiles used)

     

    Shufflehound Support
    Moderator

    Solution for this topic

    Now I am getting different javascript error on your site as shown in the attached screenshot.

     

    Could you please temporary disable the cache on your site so that I can troubleshoot it?

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    nicolaivarney
    Participant

    Sure – thanks.

     

    It is done

    nicolaivarney
    Participant

    WP Rocket plugin may be causing it. Menu is clickable on mobile now..

    Shufflehound Support
    Moderator

    It seems menu is working fine on mobile now.

     

    Could you please confirm?

    nicolaivarney
    Participant

    Yes

    nicolaivarney
    Participant

    Solution for this topic

    Seems to work fine now. I updated WP Rocket and disabled cache on mobile..

     

    Sorry to bother. I tried disabling all plugins before writing. Didn’t check it properly, i suppose. Seems to work fine on my mobile now..

     

    Thanks for the assistance

    Shufflehound Support
    Moderator

    You are most welcome here 🙂

    carlasgo6
    Participant

    Hi, I have the same problem. I deactivated all plugins but the problem still exist. Could you help me? Thanks

    Shufflehound Support
    Moderator

    @carlasgo6 To help us keep support thread separates could you please create your own thread for your question instead of replying on others thread as it makes the thread messy and hard to read.

     

    If you want to you can also add reference of this thread in your newly created thread.

     

    We would be more than happy to help you on your new thread.

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Viewing 12 posts - 1 through 12 (of 12 total)