- This topic has 9 replies, 2 voices, and was last updated 6 years, 3 months ago by
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The Unyson shortcut has disappeared from the toolbar, making visual content editing look confusing as it is halfway mixed with the code – screenshot attached.
Instead, the Slider revolution shortcut appeared in the toolbar. Please return it where it was – thank you!
Hi @appetitte,
I hope you are well today and thank you for your question.
The unsyon shortcode button displays fine for me on my test site using latest version of theme as displayed in the attached screenshot.
Please make sure you have activated Unyson plugin on your site.
If it still doesn’t display for you then would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
Best regards,
Shufflehound teamI have sent you the PM yesterday with the logins so you could do the troubleshooting. Please advise if you have received it. Thanks.
Sorry I didn’t get it so could you please share it again and also send it on [email protected]
Just re-sent via email. Thanks.
Solution for this topic
I got your site details on the email.
I logged into your site and activated Unyson plugin Shortcodes extension as shown in the attached screenshot which resolved the issue.
Could you please confirm it?
Great – thank you! Looks good now.
The issue is resolved – thanks again.
You are most welcome here 🙂
BUT – now the footer info disappeared as a result. Please disregard.
ok
