"Image Points" shows up in preview, but not on active site.

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Home › Forums › Jevelin Theme › “Image Points” shows up in preview, but not on active site.

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  • bailey3320
    Participant

    I have two spots on my home page where I’m using the “Image Points” element. On my previews, I can see them working properly, but the active site does not populate the image (the buttons are there). See attached. Help?

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    Shufflehound Support
    Moderator

    Hi @bailey3320,

     

    I hope you are well today and thank you for your question.

     

    This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

     

    Best regards,
    Shufflehound team

    bailey3320
    Participant

    I’m not seeing any plugin conflicts. Please advise.

    Shufflehound Support
    Moderator

    Please update the theme on your website to the below latest version.

     


    Please login to access this file

     

    Also, clear and temporarily deactivate the batcache that you are using on your website.

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