- This topic has 17 replies, 2 voices, and was last updated 3 years, 1 month ago by
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Dear support,
Really your theme need more work because is hard to understand it,
the instagram feeds not working also the subscribe form doesn’t work i don’t know why, if you want to add a section sometimes it does’t work …
Regards,
Hi @anasbar,
Sorry to hear about the problem you are having.
Could you please share the page URL from your site where it is not working so that I can troubleshoot it?
Best regards,
Shufflehound teamhttps:/gaminglevel3.com/
The subscribe button i fixed it but still instagram feeds not working
I could confirm the Instagram feed issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Hi there, the top header social media doesn’t work when you tried to put a link
I have tested it on my test site and it’s working fine for me using the latest version of the Gillion theme.
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Yes Ofcourse.
1 – Instagram Feeds
As said earlier, this is a known issue that will be resolved soon.
2 – Top Bar Social Media, i want to add my youtube channel and other socials media
I logged into your website and could add a youtube channel URL in the theme Social Media Icons settings.
I have to clear your website cache after adding it.
3 – Blog Widget Facebook Feed sometimes stuck and can’t show the page
I tested it on your website but didn’t face the issue.
Could you please test it using a different browser?
Hi, Thank you for the update but the social media when i try to change the youtube address and delete pinterest the publish button still stuck in published !!
Please see the screenshoot
hi, i fixed it thanks
The instagram issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
hi, thank you for the update, i did what you tell me but nothing is changed still the same problem with instagram, can you enter to my dashboard and see if is everything is well, i sent you the access already.
Thanks
I logged into your website and cleared the WP Super Cache on it and it started displaying fine for me as shown in the attached screenshot.
Could you please check it now?
Yes worked perfectly Thank you, please i have a question why the login button is only for admin users ? it should be for everyone who visited the website and can create an account to comment and share.
Many Thanks
Glad, it is working fine for you now!
To help us keep the support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
Thank you
Welcome
