Instagram feeds, Subscribe Form not Working

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Home Forums Gillion Theme Instagram feeds, Subscribe Form not Working

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  • Dear support,

     

    Really your theme need more work because is hard to understand it,

    the instagram feeds not working also the subscribe form doesn’t work i don’t know why, if you want to add a section sometimes it does’t work …

     

    Regards,

    Hi @anasbar,

     

    Sorry to hear about the problem you are having.

     

    Could you please share the page URL from your site where it is not working so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

    https:/gaminglevel3.com/

    The subscribe button i fixed it but still instagram feeds not working

    I could confirm the Instagram feed issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

    anasbar
    Participant

    Hi there, the top header social media doesn’t work when you tried to put a link

    I have tested it on my test site and it’s working fine for me using the latest version of the Gillion theme.

     

    Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

    anasbar
    Participant

    Yes Ofcourse.

     

    1 – Instagram Feeds

    As said earlier, this is a known issue that will be resolved soon.

    2 – Top Bar Social Media, i want to add my youtube channel and other socials media

    I logged into your website and could add a youtube channel URL in the theme Social Media Icons settings.

     

    I have to clear your website cache after adding it.

     

    3 – Blog Widget Facebook Feed sometimes stuck and can’t show the page

    I tested it on your website but didn’t face the issue.

     

    Could you please test it using a different browser?

    anasbar
    Participant

    Hi, Thank you for the update but the social media when i try to change the youtube address and delete pinterest the publish button still stuck in published !!

    Please see the screenshoot

    Attachments:
    You must be logged in to view attached files.

    anasbar
    Participant

    hi, i fixed it thanks

    The instagram issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

    anasbar
    Participant

    hi, thank you for the update, i did what you tell me but nothing is changed still the same problem with instagram, can you enter to my dashboard and see if is everything is well, i sent you the access already.

    Thanks

    I logged into your website and cleared the WP Super Cache on it and it started displaying fine for me as shown in the attached screenshot.

     

    Could you please check it now?

    Attachments:
    You must be logged in to view attached files.

    anasbar
    Participant

    Yes worked perfectly Thank you, please i have a question why the login button is only for admin users ? it should be for everyone who visited the website and can create an account to comment and share.

     

    Many Thanks

    Glad, it is working fine for you now!

     

    To help us keep the support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.

     

    If you want to you can also add a reference to this thread in your newly created thread.

     

    We would be more than happy to help you with your new thread.

    anasbar
    Participant

    Thank you

Viewing 18 posts - 1 through 18 (of 18 total)