Hi, My slider revolution (plugin included in Javelin) seems deactivated, I need the purchase code to activate it..how can I do?
thanks
Leonardo
Hi, how can I reduce the contact form spacing between fields, there’s just too much space and I was hoping this can be changed. I’m running Local by Flywheel as my WordPress server so I will keep my computer running for while if you’d like to take a look at it: e22ccf229132.ngrok.io
One more question… Is it possible to place a contact form in revolution slider in such way that the form will interact the text from the slider and also so that the form can move bellow the slider when viewed from mobile device?
Updated the theme and I’m sure I’m using the latest version of SliderRev.
After wordpress update all my jevelin themes stopped showing Slider Revolution:
http://www.cliklab.com
http://www.safdry.cliklab.com
Please help me to troubleshoot it.
Hi @gilanli89,
Sorry to hear about the problem you are having.
Please make sure that you are using the below latest version of the jevelin theme and latest version of Slider Revolution plugin on your website.
Please login to access this file
If you are still facing the issue then could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound team
I cannot see my rev sliders anymore. Please support.
Hi, I’ve done as suggested – the Slider Revolution’s module looks fine now but my homepage isn’t showing the new module.
My homepage currently shows a “Home” title and “Lorem ipsum” placeholder texts instead of the intended Slider Revolution module from the demo data.
Any help on this would be really appreciated. Thank you.
Hi @netsmith,
I hope you are well today and thank you for your question.
Had you activated the Slider Revolution plugin when importing the demo content?
Is the slider imported and created in the Slider Revolution plugin settings on your website?
Have you edited the demo content on your website?
Best regards,
Shufflehound team
Hi,
I want to install the Jevelin update, but I must admit I am a little bit anxious. My website is supposed to go live on Monday, and it just broke (the Slider Revolution) by updating to WordPress 5.5.
So just to make sure, when I install the updated theme, do I have to select a specific file in the zip file or I do it exactly as I would have the first time? So Appearance – Themes – Add new theme?
I read the info on this page: https://support.shufflehound.com/updating-theme/. But like I said, I really want to make sure I do the right thing and not loose the content and formatting I already made. After the update, it needs to look just like it did before I updated WordPress.
Also, after updating the theme, will Slider Revolution be good or I need to do something else?
My website is http://bono.croissanceetconfiseries.com/
Running WP5.5 + Jevelin 4.7.1
See the pasted content of the report below….
`
### WordPress Environment ###
WordPress address (URL): https://gkauthentic.com
Site address (URL): https://gkauthentic.com
WC Version: 4.4.1
REST API Version: ✔ 1.0.15
WC Blocks Version: ✔ 3.1.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.4.0
Log Directory Writable: ✔
WP Version: 5.5
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 7.3.16
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.59.0
OpenSSL/1.0.2r
SUHOSIN Installed: –
MySQL Version: 5.6.40-84.0-log
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
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WC Database Prefix: wp_
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### Post Type Counts ###
attachment: 267
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jp_img_sitemap: 3
jp_sitemap: 3
jp_sitemap_master: 3
mc4wp-form: 1
nav_menu_item: 8
page: 14
post: 1
product: 53
product_variation: 541
revision: 247
shop_coupon: 1
shop_order: 4
vc_settings_preset: 1
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (27) ###
Akismet Anti-Spam: by Automattic – 4.1.6
All-in-One WP Migration File Extension: by ServMask
Inc. – 1.6
All-in-One WP Migration: by ServMask – 7.26
Cookiebot | GDPR/CCPA Compliant Cookie Consent and Control: by Cybot A/S – 3.7.1
Disable Right Click For WP: by Aftab Muni – 1.1.6
Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.1
Envato Market: by Envato – 2.0.4
Google XML Sitemaps: by Auctollo – 4.1.1
Jetpack by WordPress.com: by Automattic – 8.8.2
WPBakery Page Builder: by Michael M – WPBakery.com – 6.2.0
Mailchimp for WooCommerce: by Mailchimp – 2.4.5
reSmush.it Image Optimizer: by reSmush.it – 0.3.10
Slider Revolution: by ThemePunch – 6.2.22
SG Optimizer: by SiteGround – 5.6.4
Unyson: by ThemeFuse – 2.7.23
YellowPencil Pro: by WaspThemes – 7.3.1
WooCommerce Amazon Pay: by WooCommerce – 1.12.2 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.3 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Stripe Gateway: by WooCommerce – 4.5.2 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Google Analytics Integration: by WooCommerce – 1.4.23 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Multi Currency Premium: by VillaTheme – 2.1.9.4 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.6.0
WooCommerce Services: by Automattic – 1.24.1 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce: by Automattic – 4.4.1
Wordfence Security: by Wordfence – 7.4.10
Yoast SEO: by Team Yoast – 14.8
WP Instagram Widget: by Scott Evans – 2.0.4
### Inactive Plugins (1) ###
Disable Real MIME Check: by Sergey Biryukov – 1.0
### Settings ###
API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: ✔
### WC Pages ###
Shop base: #2973 – /shop/
Basket: #2974 – /cart/
Checkout: #2742 – /checkout/
My account: #2743 – /my-account/
Terms and conditions: #6437 – /terms-and-conditions/
### Theme ###
Name: Jevelin Child
Version: (update to version 0 is available)
Author URL: http://shufflehound.com
Child Theme: ✔
Parent Theme Name: Jevelin
Parent Theme Version: 4.7.1
Parent Theme Author URL: https://shufflehound.com/
WooCommerce Support: ✔
### Templates ###
Archive Template: Your theme has a woocommerce.php file. You will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
Overrides: jevelin/woocommerce/archive-product.php
jevelin/woocommerce/cart/cart-empty.php
jevelin/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 4.4.0
jevelin/woocommerce/content-product.php
jevelin/woocommerce/content-single-product.php
jevelin/woocommerce/loop/loop-end.php
jevelin/woocommerce/loop/loop-start.php
jevelin/woocommerce/loop/no-products-found.php
jevelin/woocommerce/loop/orderby.php
jevelin/woocommerce/loop/pagination.php
jevelin/woocommerce/loop/price.php
jevelin/woocommerce/loop/rating.php
jevelin/woocommerce/loop/result-count.php
jevelin/woocommerce/loop/sale-flash.php
jevelin/woocommerce/notices/error.php
jevelin/woocommerce/notices/notice.php
jevelin/woocommerce/notices/success.php
jevelin/woocommerce/product-searchform.php
jevelin/woocommerce/single-product/meta.php
jevelin/woocommerce/single-product/product-image.php
jevelin/woocommerce/single-product/product-thumbnails.php
jevelin/woocommerce/single-product/rating.php
jevelin/woocommerce/single-product/review.php
jevelin/woocommerce/single-product/sale-flash.php
jevelin/woocommerce/single-product/share.php
jevelin/woocommerce/single-product/short-description.php
jevelin/woocommerce/single-product/tabs/additional-information.php
jevelin/woocommerce/single-product/tabs/description.php
jevelin/woocommerce/single-product/tabs/tabs.php
jevelin/woocommerce/single-product/title.php version 1.6.4 is out of date. The core version is 4.4.0
Outdated Templates: ❌
Learn how to update
### Action Scheduler ###
Complete: 159
Oldest: 2020-08-10 19:10:27 +0100
Newest: 2020-08-22 20:53:06 +0100
Pending: 1
Oldest: 2020-08-26 17:40:14 +0100
Newest: 2020-08-26 17:40:14 +0100
Bonjour,
Suite a une mise a jour de mon site web utilisant la template jevelin les extensions WPBakery Page Builder et slider revolution ne fonctionne plus. il ne sont plus active. COmment faire ??? Merci de me faire un retour rapidement.
Cordialement.
Hi there,
So could you please help me recreate this to be like before? I have not touched the Slider Revolution at all and it has been like this since the update. I tried to create my own slider but it doesn’t work – and it’s probably not gonna look and feel the same as before even if I can manage to make it work.
Hi Surge,
I hope you are well today and thank you for your question.
If you have any questions regarding Contact Form 7 then please contact the Contact Form 7 support to resolve it.
You can resolve the issue regarding not displaying it correctly on the mobile view by changing slider responsive options as described below.
https://www.themepunch.com/slider-revolution/responsive-settings/
Best regards,
Shufflehound team
Hi, I’ve added a Contact Form 7 by inserting a text layer into a revolution slider but the form itself is not interacting with the rest of the text on the same scene. It is also not responding when I shrink the browser window. That is to say, it is not responsive – it remains outside of the browser window. I’d be happy if it can be configured to respond to the other text layers so that it doesn’t cover them. As for the mobile view, it would be OK if the contact form can fill the entire screen when it’s in this size. Is this something that can be done? Any pointers would be greatly appreciated.
Btw, the theme looks even better than I remember. I purchased Javelin a few years ago for my personal use and now I’ve convinced my GM to buy it as well for the company. Love your work!
Keep well,
Surge
Now when the slider is installed it still doesn’t display the content. See
I can see the slider is displaying fine on your website as shown in the attached screenshot.
Please advise.
I have installed 6.2.19 version of the Revolution Slider but cant upgrade or activate to the new 6.2.22. I need a purchase code, the one that comes with the theme Jevelin doesn’t work when I input it in the field to register the code.
If you have not purchased this plugin and using the plugin bundled with the theme then you are not direct customer of that plugin so can not update that plugin until it is updated in the theme.
Please see more information about this on the following pages.
https://www.themepunch.com/faq/purchase-code-registration-faqs/#1447194367831-7941a825-85b2
https://www.themepunch.com/faq/update-to-5-0-via-ftp/
We will update the plugin bundled with the theme in every theme version so you don’t need to purchase it.
Hi Team,
Thanks for the quick response.
That worked.
Now when the slider is installed it still doesn’t display the content. See http://clasicoburger.se/
I have installed 6.2.19 version of the Revolution Slider but cant upgrade or activate to the new 6.2.22. I need a purchase code, the one that comes with the theme Jevelin doesn’t work when I input it in the field to register the code.
What do I do now?
Best, Valentino
Hi @valentinoad,
I hope you are well today and thank you for your question.
It seems from your shared error message that the Slider Revolution plugin folder already exists on your website causing the issue so please delete it from the below path on your website server.
/www/webvol25/lf/zdpxb7x81andu0o/clasicoburger.se/public_html/wp-content/plugins/revslider/
Best regards,
Shufflehound team
Hi,
I’ve been using the Slider Revolution plugin for my site for quite some time, but in recent months I’ve noticed that it loads very slowly, and changes slides before the current one has even finished loading. I’ve done a lot of work to try and optimize it (each slide image is below 100kb, significantly less than before), but the issue persists.
I write this ticket in the hope that there may be some other issue not caused by the slider than can be fixed, so that I may keep it and not change. I want to continue to use this slider if possible, as it offers many more options than alternatives (options that I require), but if I can’t have it load quickly I’ll be forced to change theme. Below is a like to my site. If there is anything else you need from me, please just let me know.
Hi
My Slider Revolution did not work after WP recent update on this page: http://clasicoburger.se/
I have purchased the Javelin package.
I followed some instructions where I was supposed to delete and install the Slider Plugin. I deleted the plugin and couldn’t reinstall it. I got the message:
<div class=”wrap”>
The folder exists already: /www/webvol25/lf/zdpxb7x81andu0o/clasicoburger.se/public_html/wp-content/plugins/revslider/
Installation of the plugin failed
</div>
Plugin not activated. A higher version of Slider Revolution is needed for this theme. Please update the plugin.
——–
I installed Jevelin_4.7.1.5 also.
Dear Sir, Madam,
I recently bought Jevelin startup theme via themeforest. I get some problems concerning Revolution slider…it will not show nor will it save. Could you take a look at this
https://bedruktebestekzak.julietteonline.nl/
Thanks!
With kind regards,
Donny Souisa
Hi @dandeedo,
I hope you are well today and thank you for your question.
I updated the Slider Revolution and WPbakery page builder plugins on your website from the below path as shown in the attached screenshot.
Admin Area -> Appearance -> Install Plugins
The WP All Import Pro plugin was causing an issue in the admin area so I have deactivated it on your website so please contact the WP All Import Pro plugin support to resolve the issue.
I can see the javascript error on your website front end and this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound team