Bonjour,
Suite a une mise a jour de mon site web utilisant la template jevelin les extensions WPBakery Page Builder et slider revolution ne fonctionne plus. il ne sont plus active. COmment faire ??? Merci de me faire un retour rapidement.
Cordialement.
Hi there,
So could you please help me recreate this to be like before? I have not touched the Slider Revolution at all and it has been like this since the update. I tried to create my own slider but it doesn’t work – and it’s probably not gonna look and feel the same as before even if I can manage to make it work.
Hi Surge,
I hope you are well today and thank you for your question.
If you have any questions regarding Contact Form 7 then please contact the Contact Form 7 support to resolve it.
You can resolve the issue regarding not displaying it correctly on the mobile view by changing slider responsive options as described below.
https://www.themepunch.com/slider-revolution/responsive-settings/
Best regards,
Shufflehound team
Hi, I’ve added a Contact Form 7 by inserting a text layer into a revolution slider but the form itself is not interacting with the rest of the text on the same scene. It is also not responding when I shrink the browser window. That is to say, it is not responsive – it remains outside of the browser window. I’d be happy if it can be configured to respond to the other text layers so that it doesn’t cover them. As for the mobile view, it would be OK if the contact form can fill the entire screen when it’s in this size. Is this something that can be done? Any pointers would be greatly appreciated.
Btw, the theme looks even better than I remember. I purchased Javelin a few years ago for my personal use and now I’ve convinced my GM to buy it as well for the company. Love your work!
Keep well,
Surge
Now when the slider is installed it still doesn’t display the content. See
I can see the slider is displaying fine on your website as shown in the attached screenshot.
Please advise.
I have installed 6.2.19 version of the Revolution Slider but cant upgrade or activate to the new 6.2.22. I need a purchase code, the one that comes with the theme Jevelin doesn’t work when I input it in the field to register the code.
If you have not purchased this plugin and using the plugin bundled with the theme then you are not direct customer of that plugin so can not update that plugin until it is updated in the theme.
Please see more information about this on the following pages.
https://www.themepunch.com/faq/purchase-code-registration-faqs/#1447194367831-7941a825-85b2
https://www.themepunch.com/faq/update-to-5-0-via-ftp/
We will update the plugin bundled with the theme in every theme version so you don’t need to purchase it.
Hi Team,
Thanks for the quick response.
That worked.
Now when the slider is installed it still doesn’t display the content. See http://clasicoburger.se/
I have installed 6.2.19 version of the Revolution Slider but cant upgrade or activate to the new 6.2.22. I need a purchase code, the one that comes with the theme Jevelin doesn’t work when I input it in the field to register the code.
What do I do now?
Best, Valentino
Hi @valentinoad,
I hope you are well today and thank you for your question.
It seems from your shared error message that the Slider Revolution plugin folder already exists on your website causing the issue so please delete it from the below path on your website server.
/www/webvol25/lf/zdpxb7x81andu0o/clasicoburger.se/public_html/wp-content/plugins/revslider/
Best regards,
Shufflehound team
Hi,
I’ve been using the Slider Revolution plugin for my site for quite some time, but in recent months I’ve noticed that it loads very slowly, and changes slides before the current one has even finished loading. I’ve done a lot of work to try and optimize it (each slide image is below 100kb, significantly less than before), but the issue persists.
I write this ticket in the hope that there may be some other issue not caused by the slider than can be fixed, so that I may keep it and not change. I want to continue to use this slider if possible, as it offers many more options than alternatives (options that I require), but if I can’t have it load quickly I’ll be forced to change theme. Below is a like to my site. If there is anything else you need from me, please just let me know.
Hi
My Slider Revolution did not work after WP recent update on this page: http://clasicoburger.se/
I have purchased the Javelin package.
I followed some instructions where I was supposed to delete and install the Slider Plugin. I deleted the plugin and couldn’t reinstall it. I got the message:
<div class=”wrap”>
The folder exists already: /www/webvol25/lf/zdpxb7x81andu0o/clasicoburger.se/public_html/wp-content/plugins/revslider/
Installation of the plugin failed
</div>
Plugin not activated. A higher version of Slider Revolution is needed for this theme. Please update the plugin.
——–
I installed Jevelin_4.7.1.5 also.
Dear Sir, Madam,
I recently bought Jevelin startup theme via themeforest. I get some problems concerning Revolution slider…it will not show nor will it save. Could you take a look at this
https://bedruktebestekzak.julietteonline.nl/
Thanks!
With kind regards,
Donny Souisa
Hi @dandeedo,
I hope you are well today and thank you for your question.
I updated the Slider Revolution and WPbakery page builder plugins on your website from the below path as shown in the attached screenshot.
Admin Area -> Appearance -> Install Plugins
The WP All Import Pro plugin was causing an issue in the admin area so I have deactivated it on your website so please contact the WP All Import Pro plugin support to resolve the issue.
I can see the javascript error on your website front end and this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound team
Hi @abberow,
I hope you are well today and thank you for your questions.
I assume that the WP update also updated Javelin. Is this correct?
No, it is not correct.
Please download the below latest version of the theme and install it on your website.
I noticed an alert in Slider Revolution not to save projects until a newer version (6.2.18) of Slider Revolution is installed. I have 6.2.15 and believe I got Slider Revolution through my purchase of Javelin. Is this correct?
Yes, you are correct.
To update the Slider Revolution plugin, please delete the plugin and install it again from the below path.
Admin Area => Appearance=>Install Plugins
Best regards,
Shufflehound team
Please also clear the Endurance Page Cache that you are using on your website and make sure that you are using the latest version of the Slider Revolution plugin.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin, Slider Revolution plugin, and WpBakery page builder plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
This may be related to: https://support.shufflehound.com/forums/search/?forum_id=5&bbp_search=Slider+Revolution
I received an email notice to update Javelin (from 4.7 to 4.7.1, maybe). Before dong that, I updated to WordPress 5.5.After the WP update, Appearance=>Themes does not show the need to update. I <span style=”text-decoration: underline;”>assume</span> that the WP update also updated Javelin. Is this correct? If not, please advice on how to update from the download without using Admin Area=>Appearance=>Themes and the rest of this post may be moot.
I noticed an alert in Slider Revolution not to save projects until a newer version (6.2.18) of Slider Revolution is installed. I have 6.2.15 and believe I got Slider Revolution through my purchase of Javelin. Is this correct?
The link above advises to use Admin Area => Appearance=>Install Plugins to get the current version of Slider Revolution. I do not see Slider Revolution on the list. I presume this is because it is already installed. I do not see a way to update current plug-ins or uninstall them. Any advice on how to proceed without buying Slider Revolution on my own would be appreciated.
We updated plugins this morning and the Slider Revolution on the homepage disappeared. https://sharefestinc.org/
Global Libraries is on
Cache has been cleared
Please advice on what else we can do.
Actually I have just realised that it’s not just Slider Revolution but some other things too. I have child theme so I have no idea how to update this…
Hi there,
Seems like Slider Revolution is not loading on my website anymore. Slider Revolution is asking me to download the latest version…
What can I do?
Thanks
I am now worried about if this happens again and our support runs out, will this be something that will not be fixed if our support runs out?
It will be fixed.
will jevelin provide us with the updated version of slider revolution?
After using the latest version of the Jevelin theme, you can update the slider revolution plugin from the below path.
Admin Area -> Appearance -> Install Plugins
Also, slider revolution says I am not able to save any of my sliders with wp5.5 unless I update to the newest version, so I can’t edit the most important part of my site anymore… will jevelin provide us with the updated version of slider revolution?
Hi there, like many others, after the WP 5.5 update, my website broke (https://www.digitalyse.io) and was stuck in infinite loading.
I followed the advice here (https://support.shufflehound.com/forums/topic/jevelin-site-not-loading-after-wp-5-5-update/) and downloaded the beta 4.7.1.5 theme but now, my slider revolution plugin doesn’t work.
When I activate the slider revolution, my entire homepage is busted and doesn’t function properly. If I disable it, then I lose the slider at the homepage. I’m not too sure how to fix this.
Any advice would be much appreciated. Thank you