- This topic has 14 replies, 2 voices, and was last updated 5 years ago by
.
My website is reporting 404 errors from glyphicons-halflings-regular font, but I am not using it on my site.
Hi @vonedaddy,
I hope you are well today and thank you for your question.
Please try clearing and temporarily deactivating the Cache that you are using on your website.
Also, please make sure that you are using below latest version of the theme.
Best regards,
Shufflehound teamI am using 3.4.8 and my cache has been cleared several times.
Could you please temporarily deactivate the cache so that I can troubleshoot it?
Ok it is temporarily deactivated. Please let me know when I can reenable ASAP. I also deactivated my CDN so let me know as soon as possible.
It’s still deactivated, are you troubelshooting?
I can see it is active now.
You have to keep it deactivated for at least a day or would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporarily share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
See info
I logged into your shared site and but didn’t see any error on it.
Could you please tell me where you are getting 404 errors so that I can reproduce the issue and help you to resolve it?
See info below
I just notices the theme is loading 32 fonts. I know I am not using all of these fonts.
I apologize, I did some more searching. I found it is using the following fonts. But I dont seem to use them on my site.
I am not sure where you are getting those error messages.
As requested above instead of sharing the error messages, could you please tell me where you are getting 404 errors so that I can reproduce the issue and help you to resolve it?
Solution for this topic
You can close this ticket. I have figured out the issue.
Awesome great to see you got the issue figured out.
Please advise if you have more questions.
Have a fantastic day!
