- This topic has 13 replies, 2 voices, and was last updated 5 years, 4 months ago by
.
Hi,
I just buy Gillion theme and import demo data, after import finish my site not work.
Please help to solve it.
Hi @f0831027,
I hope you are well today and thank you for your question.
I can see your shared site is working as shown in the attached screenshot.
Please advise.
Also please make sure that you have activated theme required Unyson plugin on your site.
Best regards,
Shufflehound teamHi ,
Could help to check my website again?
I just enter dashboard and appearance ->custom , then my website not work again…
I have no idea what happened…
Solution for this topic
It is still working fine for me.
Are you having issue in your site admin area or in the front end?
Please try clearing your browser cache & cache from WP-Super-Cache plugin and if possible please share me the screenshot of the issue.
hi ,
I have uploaded my screenshot like attachment.
My site homepage show nothing, but it happened just on homepage if I enter my post thats works.
Please help to check what happened on my homepage.
Have you tried clearing your browser cache & cache from WP-Super-Cache plugin?
Which browser are you using?
Please try using a different browser.
Hi ,
I am using WP-Super-Cache plugin in my website.
now I am using chrome , I try to use firefox and still not work …
Yes I know that you are using WP-Super-Cache plugin, I asked you to clear its cache or temporarily disable it.
Also Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Hi,
I try the different demo theme “boxed slider” but still not work.
Its so weird. All the post work fine, but only homepage not work.
I can’t see my homepage on my computer. The browser chrome and firefox both not work.
The strange thing is that when I used my ipad air2 and iphone to enter my homepage, that’s work.
If you can help to check this problem I’ll be really grateful.
I will leave my site admin in private info field.
BR,
I have tested it on firefox and chrome browsers and it’s working fine for me as displayed in the attached screenshot.
Please make sure you are using the latest version of browsers and disable all browser extensions.
hi ,
Thank you for help me to test it.
I try on my computer again, in the same computer , run on chrome and firefox is not work, but run in IE is fine.
That’s so wired.
I found something in my homesetting .
I do not select any blog post, do you provide some item to select?
Solution for this topic
It is not mandatory to set the Homepage settings option as displayed in your shared screenshots.
If it is working on one browser but not other then it is not website issue but browser issue as it is working fine for me on all browsers.
As asked above, have you made sure that you are using the latest version of browsers and disabled all browser extensions?
Hi support team,
My problem is solved.
It’s so amazing. I will use my bookmark in to my site.
And the url is set to “jeanyangblog.com”, when I edit it and change to http://jeanyangblog.com , thats works.
I guess someting cache in my brower. Anyway thank for all the reply from you.
Happy new year!
You are most welcome here 🙂
