- This topic has 18 replies, 6 voices, and was last updated 6 years, 1 month ago by
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Hello there!
I’m trying to install demo content but after i hit install i got this dialog box ”
<p class=”fw-text-muted”>We are currently installing your content. Files Export” and it never finish the installing process. I just got this message everything i try to install a demo content : </p><h3 class=”fw-text-danger”>The execution failed. Please check error.log</h3>
I checked the error.log file but there’s nothing about install.Can you help me please?
Thank you, all the best
Hi @pepenenet,
Sorry to hear of the problem you are having.
Could you please share me the error.log file from your site so that i can troubleshoot it?
Best regards,
Shufflehound teamSure – https://we.tl/esuzPow2Am the error.log
it is from ftp://ftp.my-ftp.ro/public_html/pepene.net/
if it is not the file you need please do tell me where to find the good one.
Thank you
This is the required file but i checked it and found error entries only till 09-Jan-2017 so could you please delete the content of this file and try to install the demo content again?
Then after getting the error share me the updated file.
Please also try using latest version of Jevelin theme by downloading it from here http://support.shufflehound.com/download/jevelin-beta/
Okay, now i have jevelin beta active
i tried a full backup and that’s the error
- 1 min ago <span class=”fw-text-danger”>Files Export: The execution failed. Please check error.log</span>
- 15 hours ago <span class=”fw-text-danger”>Files Export: The execution failed. Please check error.log</span>
Still nothing in the error_log file but when i try to install a demo it stops from loading in the same point “file export”. That must be the problem, when i try to export something it stops.
Can i instal a demo content without backup my content? I really don’t need my database from this domain (pepene.net), there’s nothing important. But on that ftp i also host about 10 websites and i don t wanna lose anything
Instead of disabling the backup from the code could you please could you please try applying proper read / write permissions on the folder /wp-content/uploads as described on this page https://codex.wordpress.org/Changing_File_Permissions
Hello guys!
I’m trying to install demo contents since 3 days ago and nothing worked.. really doesn’t know what to do anymore, i tryied everything u told me.
When i re-install wordpress and theme it looks like it’s installing (loading bar is almost complete) but it’s blocking at the last ”step”. After this it’s blocking in the first step (database export). It’s really annoying and i can’t work and running out of time
Solution for this topic
Thank you for your patience and sharing the site details.
I could confirm the issue on your site which was unyson plugin issue that i resolved on your site as described on this page
I have imported the basic full demo content on your site successfully.
Could you please check it?
Thank you for your amazing support!
Everything works fine now.
Again, thank you, you’re great!
You are most welcome here 🙂
Hi there, i followed all the instruction above, nothing works for me.. still cannot install the demo, please help.
Hi there,
Can you please copy/paste your error message and also can you please tell us if this happens after image restore process?
Best regards,
Shufflehound team
<h3 class=”fw-text-danger”>The execution failed. Please check error.log</h3>
This is newly installed, Im almost give up, please help me.@nikmh Have you tried the solution posted above in the following reply?
https://support.shufflehound.com/forums/topic/cannot-install-demo-content/#post-1190
I have tried all the above, not working..
@nikmh Ok then it seems different issue and we need to troubleshot your issue so to help us keep support thread separates could you please create your own thread for your question here https://support.shufflehound.com/forums/forum/jevelin/ instead of replying on others thread here as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.
ok, I give up trying to install the basic demo. I’ve tried and tried and I cannot get it to work. I need some help, please.
Hello
I can not install the BASIC FULL theme on my site, please help me! I am from South America Chile.
I can leave the data of the hosting and keys you need, please
