Chrome scroll posts problem mobile devices

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Home Forums Gillion Theme Chrome scroll posts problem mobile devices

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  • Author
    RESOLVED Posts
  • pitneto69
    Participant

    Good afternoon:
    We are clients of the Gillion theme, and we are very happy.
    But we have detected thanks to our clients and readers
    that when they access from mobile devices
    (samsung galaxy s7 and more f.e.)
    android with google chrome, when they start to scroll,
    it automatically begins to scroll the page down and it
    is impossible to see the post. Attached example link.
    https://www.carmenbauza.com/como-lavar-las-verduras-y-hortalizas-crudas-adecuadamente/
    Does not happen with firefox, edge or safari from appel
    Thanks for your help.

     

    • This topic was modified 4 years ago by pitneto69.

    Hi @pitneto69,

     

    I hope you are well today and thank you for your question.

     

    You are using an older version of the theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    Also, this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

     

    Best regards,
    Shufflehound team

    pitneto69
    Participant

    Solution for this topic

    Hello friends, after trying to remove the plugin and review
    we have discovered what the problem was. At the time of
    removing tags in the posts, we put a css entry that
    affected the publication pages generating the
    aforementioned problem.
    At the moment it is already fixed and working.
    Thanks for the attention and sorry for the inconvenience

    Awesome great to see you got that fixed.

     

    Please advise if you have more questions.

     

    Have a fantastic day!

Viewing 4 posts - 1 through 4 (of 4 total)